Dhan Bahadur Chaudhary
Surkhet
Summary
Hardworking, self motivated customer oriented wait staff member of three (3)years of experience in service industry. Excellent interpersonal communication skills with focus on the guest satisfaction and equipped with a success in each customers needs and expectations in a warm, sincere and friendly manner.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Restaurant Waiter
Siyam World
12.2021 - 12.2023
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Trained new servers on restaurant policies and procedures.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Banquet Waiter
Mangrove Tree Resort
08.2017 - 08.2018
- Arranged linens and table settings according to seating plan and event theme.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Cleared dishes and glassware quickly following each course.
- Maintained flexible work schedule to meet event needs.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Bussed and reset tables to keep dining room and work areas clean.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Education
Diploma In Hospitality Management - Hotel Management
Nepal Engineering And Technical Science Academy
Birendranagar, Surkhet 2017
School Leaving Certificate -
Shree Nepal Rastriya Madhyamik Bidhyalaya
Birendranagar, Surkhet 2006
Skills
- Food and Beverage Service
- Warm and Friendly
- Customer Service and Rapport
- Billing and Payment Processing
- Station Preparation
- Guest Satisfaction
- Servsafe Certified
- Greeting and Escorting Guests
- Wine and Liquor Service
- Adaptable and Flexible
Certification
- Basic in computer course
- Serve safe food handler
- Certificate of honour by Mangrove Tree Resort, China
- Certificate of hotel management by Sanya Aviation and Tourism college, China
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Restaurant Waiter
Siyam World
12.2021 - 12.2023
Banquet Waiter
Mangrove Tree Resort
08.2017 - 08.2018
Diploma In Hospitality Management - Hotel Management
Nepal Engineering And Technical Science Academy
School Leaving Certificate -
Shree Nepal Rastriya Madhyamik Bidhyalaya
- Basic in computer course
- Serve safe food handler
- Certificate of honour by Mangrove Tree Resort, China
- Certificate of hotel management by Sanya Aviation and Tourism college, China
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