Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic
Aminath Rushda

Aminath Rushda

L.Gan, Maldives

Summary

Dedicated hospitality professional with extensive experience in optimizing guest satisfaction through effective seating arrangements and attentive service. Proven ability to thrive in fast-paced environments while maintaining high productivity and organization. Committed to enhancing customer loyalty by delivering exceptional service tailored to individual preferences. Recognized for maintaining professionalism and a welcoming atmosphere, even during peak times.

Overview

1
1
year of professional experience

Work History

ISLAND HOST PLUS RECEPTIONIST

f iyavalhu maldives
ADH.mandhoo
03.2024 - 08.2024
  • Provides personalized, thoughtful, caring and sincere service from arrivals until departures.
  • Greeting the guests upon arrival at the hotel and conduct check-in and registration procedures.
  • Monitor guest service personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure.
  • Balancing the cash register, taking the payments, making sure it's done before the guest checks out. Giving the guests the departure details. And update everything on opera.

SALES ASSISTANT

adk company
Male
11.2023 - 02.2024
  • Assisted customers in selecting products and addressing inquiries efficiently.
  • Processed sales transactions using point-of-sale systems accurately and promptly.
  • Collaborated with team members to optimize customer experience.
  • Resolved customer complaints by providing effective solutions quickly.
  • Welcomed customers and assisted with product selection professionally.
  • Delivered timely customer service, answering questions and resolving issues effectively.

Education

O-LEVEL & IGCSE -

HAMAD School
laamu Atoll

Skills

  • Effective communication
  • Interpersonal skills
  • Problem solving
  • Relationship building
  • Quick adaptability
  • Responsibility management

Team collaboration

  • Complaint resolution
  • Attention to detail
  • Conflict resolution
  • Service orientation
  • Technical support

Languages

English, Advanced

Languages

Dhivehi
First Language
English
Beginner
A1
Hindi
Beginner
A1

Timeline

ISLAND HOST PLUS RECEPTIONIST

f iyavalhu maldives
03.2024 - 08.2024

SALES ASSISTANT

adk company
11.2023 - 02.2024

O-LEVEL & IGCSE -

HAMAD School

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Aminath Rushda