Vineetha Mani
Kerala
Summary
Dynamic spa management professional with a strong background in enhancing guest experiences and optimizing operational efficiency. Expertise in staff training and development fosters a collaborative environment that drives team performance and adapts to evolving client needs. Proficient in scheduling, inventory control, and creating a serene atmosphere that promotes relaxation and satisfaction. Recognized for a reliable, results-driven approach that consistently upholds the highest standards in spa operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Spa Supervisor
Eriyadu Island Resort and Spa
09.2024 - Current
- Successfully managed day-to-day operations of a busy spa, ensuring high standards of service and customer satisfaction
- Oversaw a team of therapists and front desk staff, providing training and support to enhance team performance
- Implemented marketing strategies that increased spa revenue by 25% over six months
- Handled scheduling and appointment management, optimizing staff utilization and minimizing client wait times
- Developed and maintained relationships with vendors, negotiating contracts for spa products and supplies
Spa Supervisor and Yoga Instructor
Coco Bodu Hithi
09.2023 - 08.2024
- Managed daily spa operations ensuring exceptional customer service and employee training
- Implemented wellness programs that increased client satisfaction by 30%
- Conducted yoga classes for diverse groups enhancing members' physical and mental well-being
- Supervised a team of 10 therapists, providing guidance and performance evaluations
- Developed marketing strategies that boosted spa sales by 25%
Head Spa Therapist and Wellness Instructor
Ayada Maldives
01.2022 - 09.2023
- Over 5 years of experience providing therapeutic spa treatments including massages, facials, and body wraps
- Trained in a variety of holistic wellness practices such as aromatherapy, reflexology, and yoga instruction
- Successfully managed a team of spa therapists, ensuring high-quality service and customer satisfaction
- Developed personalized wellness plans for clients, incorporating stress management techniques and lifestyle coaching
Spa Therapist
Coco Bodu Hithi
12.2018 - 01.2022
- Provided exceptional customer service by addressing client needs and creating a welcoming atmosphere in a busy spa environment
- Administered various massage techniques, including Swedish, deep tissue, and aromatherapy, tailored to individual client preferences
- Conducted skin analysis and recommended appropriate skincare treatments and products to enhance client satisfaction
- Maintained a clean and organized treatment room, ensuring all equipment and supplies were properly sterilized and stocked
- Developed personalized wellness plans that included massage, skincare, and relaxation techniques to promote overall well-being
Spa Therapist
Kottakkal Ayurveda Centre
03.2017 - 12.2018
- Provided personalized Ayurvedic treatments including Shirodhara and Abhyanga to enhance clients' well-being
- Conducted detailed client consultations to assess individual needs and create tailored wellness plans
- Utilized advanced knowledge of herbal remedies and oils to complement therapeutic treatments
- Maintained a clean and serene spa environment to enhance the overall client experience
- Educated clients on the principles of Ayurveda and self-care practices for ongoing wellness
Spa Therapist
Sun Island Resort & Spa
02.2015 - 12.2018
- Certified Spa Therapist in providing exceptional therapeutic massages and skin care treatments
- Skilled in aromatherapy and reflexology techniques to enhance client relaxation and satisfaction
- Proficient in conducting skin analyses and recommending appropriate treatments and products
- Experience in managing spa appointments and maintaining a serene and inviting environment
- Strong communication skills to understand clients' needs and customize treatments accordingly
Education
Bachelor of Commerce - Accounting
T.K.Madhava Memorial College
01.2005
Ayurveda Nursing and Panchakarma - Ayurveda
Asramam Training College
01.2012
Diploma in Accountancy - G.Tech Computer Education
G.Tech Computer Education
01.2004
Beautician Certificate
VLCC Insititute of Beautician And Nutrition
Skills
- Spa operations
- Health and safety
- Employee motivation
- Appointment management
- Excellent communication skills
- Strong leadership abilities
- Health promotion knowledge
- Project management capabilities
Certification
- Espa special training
- Certifications & Courses
- Ayada Maldives
- Sun Island Resort
- German language training
- 2017-01 - 2017-12
Languages
English
Professional Working
Timeline
Spa Supervisor
Eriyadu Island Resort and Spa
09.2024 - Current
Spa Supervisor and Yoga Instructor
Coco Bodu Hithi
09.2023 - 08.2024
Head Spa Therapist and Wellness Instructor
Ayada Maldives
01.2022 - 09.2023
Spa Therapist
Coco Bodu Hithi
12.2018 - 01.2022
Spa Therapist
Kottakkal Ayurveda Centre
03.2017 - 12.2018
Spa Therapist
Sun Island Resort & Spa
02.2015 - 12.2018
Ayurveda Nursing and Panchakarma - Ayurveda
Asramam Training College
Diploma in Accountancy - G.Tech Computer Education
G.Tech Computer Education
Bachelor of Commerce - Accounting
T.K.Madhava Memorial College
Beautician Certificate
VLCC Insititute of Beautician And Nutrition