Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic
 Venugopal

Venugopal

Human Resources Director
Jaipur

Summary

Experienced and results-oriented HR leader with a proven track record of success in luxury hospitality settings. Recognized for strategic leadership & demonstrated expertise in managing multicultural teams effectively and driving success across international locations. Adept at partnering with stakeholders to achieve business growth and operational excellence. Strong background in pre-opening and post-opening operations, with a passion for fostering a positive workplace culture.

Overview

2025
2025
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
2
2
Languages

Work History

Director of Human Resources

Ayada Resort Maldives
08.2024 - Current

Responsible for strategic planning and oversight of all human resources & training functions to enhance team performance and drive guest satisfaction.

Ayada Maldives is a Top ranked award-winning luxury resort renowned for its secluded villas, exceptional service, and breathtaking natural beauty.

Director of Human Resources

The Leela Palace Hotels & Resorts
7 2023 - 08.2024
  • Human Resources Management & Development
  • Fostering a culture of diversity and inclusion, implementing employee recognition and retention strategies, and supporting the growth and performance of the LEELA team.

The Leela Palaces, Hotels & Resorts is an ultra luxury Indian Brand

Voted twice in a row "The Best Hotel Brand in the world by Travel & Leisure"

The Leela Palace Jaipur is a 200 suites uber luxury modern Palace situated in the Pink city of India.

Human Resources Manager - Head HR

Constance Hotels & Resorts
02.2019 - 06.2023
  • Heading Human Resources functions at Constance Moofushi Resort, Maldives
  • Rich in cultural diversity having 25 nationalities working under the same roof
  • Leading a team of 9 in HR in all strategic decisions and reporting to GM
  • Member of leadership team, partnering on Strategic Interventions
  • Establish and interpret HR core process - Performance Management, Staffing, C&B

Constance Moofushi is a luxury resort nestled in a private island offering 110 beach and water villas. Its a part of Constance Hotels and Resorts which has collection of 8 ultra luxury resorts in the Indian ocean region.

Human Resources Manager - Head HR

DoubleTree By Hilton Resort & Casino
12.2017 - 02.2019
  • Spearheading the entire gamut of HR and Training operations of Hilton's brand new resort in Goa
  • Successfully led the pre-opening and post-opening HR phase of 160 rooms luxury resort with Casino
  • Reporting to the GM and Country Director of HR
  • Strategic decision making as member of the Executive Committee
  • Setting up of entire HR & Learning systems and procedure with positioning of employer brand in the market
  • Bench marking the compensation and benefit structure
  • Championed the diversity index for the region


DoubleTree by Hilton Goa is a 160 room upscale hotel located around UNESCO world heritage site.

Pre-opening Task Force Assistant Manager Human Resources

Conrad Hotels & Resorts - Hilton Worldwide
08.2017 - 11.2017
  • Pre-opening support at Conrad Bangalore
  • Responsible for Talent acquisition & Onboarding
  • Develop and integrate unit HR strategies
  • Helped build winning & a high performance team for the opening
  • Implement and sustain company's code of conduct and value system

Conrad Bangalore is a high-end 24 storied 285 key lifestyle luxury hotel with large banqueting space located at the central business district

Human Resources Manager Officiating

Hilton Hotels & Resorts
01.2017 - 04.2017
  • Officially heading full spectrum of Human Resources & Training function in the absence of DHR
  • Reporting to GM.

Task force Assistant Human Resources Manager

Double Tree By Hilton Taj Mahal
11.2016 - 01.2017
  • Heading Human Resources & Training function for the unit
  • Reporting to GM


Hilton Agra is an upscale 104 keys resort located next to UNESCO world heritage site "Taj Mahal". Part of Hilton Worldwide.

Assistant Human Resources Manager

Hilton Hotels & Resorts
07.2015 - 11.2017
  • Spearheading HR: Responsible for the entire operations of the Human Resources Department; ensure implementation of all SOP's
  • Formulating & driving the HR policy
  • Recruitment & selection systems for all levels, conduct interviews for management & executives.
  • Facilitate performance development reviews on a periodic basis
  • Develop, allocate & administer the HR Budgeting
  • Create a fabric of HR Structure in keeping with the Business Model
  • Constant focus on the reward & recognition system and incentivization to create a performance culture
  • Recruiting the right fit - professionally & culturally
  • Create a structure of statutory compliance & communication
  • Building relationship with govt. officials & relevant stakeholders for the smooth functioning

Hilton Chennai is a 204 key luxury business hotel located in the heart of commercial district of Chennai city. Part of Hilton Worldwide.

Human Resources Executive

Hilton Hotels & Resorts
08.2014 - 06.2015
  • Handling day to day HR & Training functions
  • Primarily responsible for Talent acquisition, Performance management, Talent development and Payroll processing.

Human Resource Executive

The Lalit Hotels & Resorts(Erstwhile An Intercontinental Hotel)
07.2012 - 07.2014
  • Learning & Development
  • Handling employee engagement activities for the hotel
  • Compensation and Benefits
  • Provide coaching and counseling to associates
  • Works closely with corporate regional offices ( Benefits and HRIS) to ensure requests are completed in a timely basis
  • Involved in streamlining Talent acquisition process
  • Responsible for driving HR policy and procedures
  • Ensure compliance on documents and best practices for employee relations issues

Erstwhile An Intercontinental IHG hotel, The Lalit is a 184 key centrally located premium business hotel in Bangalore. Part of The Lalit Hotels, Resorts & Palaces.

Rooms Division Operations Assistant

Four Seasons Hotels & Resorts
05.2009 - 06.2010
  • Ensuring smooth functioning & coordination of the department


Four Seasons Mumbai is a 202 key ultra luxury 33 storeyed, tallest hotel building in the country.

Industrial Internship

Taj Hotels , Resorts & Palaces, Bangalore
05.2007 - 10.2007
  • Trained in all the core departments
  • The Taj is a contemporary upscale business hotel located in the heart of Bangalore
  • Part of Taj Hotels, Resorts & Palaces.

Industrial Internship

ITC Grand Maratha , Mumbai ( A Luxury Collection hotel )
05.2006 - 06.2006
  • Exposure to F&B service & Training department
  • A luxury Collection, ITC Maratha is a beacon of luxury in the financial capital of India - Mumbai
  • Part of Marriott Luxury Collection Resorts.

Education

MBA - Human Resources & International Business

Indian Institute of Travel And Tourism Management
05.2010 - 05.2012

Bachelors of Hotel Management -

Oriental School of Hotel Management
07.2005 - 05.2009

International Diploma In HR & Hospitality Management - undefined

American Hotels & Lodging Association
06.2005 - 06.2008

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Skills

Pre-opening & Post Opening operations

Data Analysis & Decision making

Organizational change Management

International Labour Law compliance

Proficient in working with all major HR platforms such as IBM, People Soft Oracle & Microsoft

Efficient in working on MS Office

Expert in Taleo & Online recruiting tools

Certification

National Player, Junior Softball Championship India.

Accomplishments

  • Managing payroll budget of over $4M yearly with 300 team members.
  • Implementation and launch of first ever Management TrainingProgram in Constance Maldives.
  • Initiated first of its kind Skill DevelopmentProgram in Maldives in collaboration with Min. of Education.
  • Successful handling of Covid period with 0 layoffs in 2020 & Post covid normalization in terms of People
  • Successfully led the hotel initiatives toachieve score above 90% for 4 consecutive years in Employee Satisfaction survey at Constance Maldives
  • Successful opening as HRM of two large scale hotel projects of Hilton- Conrad in Bangalore & Hilton Resort & Casino Goa.
  • Championed the diversity index for the region in 2018 at Pre-opening Hilton resort.
  • Awarded Best Executive of the Year at Hilton.
  • Task-force & pre-opening opportunity at two distinctive brands of Hilton. DoubleTree Agra & Conrad Bangalore.

References

  • Roopesh Rajan - Sr. Regional Director Of Human Resources, Hilton
  • Vincent Enuf - Chief HR Officer, Constance Resorts and Golf
  • Vikas Baijal - Chief Human Resources Officer, Bata India Limited

Timeline

Director of Human Resources

Ayada Resort Maldives
08.2024 - Current

Human Resources Manager - Head HR

Constance Hotels & Resorts
02.2019 - 06.2023

Human Resources Manager - Head HR

DoubleTree By Hilton Resort & Casino
12.2017 - 02.2019

Pre-opening Task Force Assistant Manager Human Resources

Conrad Hotels & Resorts - Hilton Worldwide
08.2017 - 11.2017

Human Resources Manager Officiating

Hilton Hotels & Resorts
01.2017 - 04.2017

Task force Assistant Human Resources Manager

Double Tree By Hilton Taj Mahal
11.2016 - 01.2017

Assistant Human Resources Manager

Hilton Hotels & Resorts
07.2015 - 11.2017

Human Resources Executive

Hilton Hotels & Resorts
08.2014 - 06.2015

Human Resource Executive

The Lalit Hotels & Resorts(Erstwhile An Intercontinental Hotel)
07.2012 - 07.2014

MBA - Human Resources & International Business

Indian Institute of Travel And Tourism Management
05.2010 - 05.2012

Rooms Division Operations Assistant

Four Seasons Hotels & Resorts
05.2009 - 06.2010

Industrial Internship

Taj Hotels , Resorts & Palaces, Bangalore
05.2007 - 10.2007

Industrial Internship

ITC Grand Maratha , Mumbai ( A Luxury Collection hotel )
05.2006 - 06.2006

Bachelors of Hotel Management -

Oriental School of Hotel Management
07.2005 - 05.2009

International Diploma In HR & Hospitality Management - undefined

American Hotels & Lodging Association
06.2005 - 06.2008

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National Player, Junior Softball Championship India.
Foundation HACCP Certified by Johnson Diversey India Limited.
Level 2 HACCP Certified
Leadership Certificate from MIT Sloan Management Review

Director of Human Resources

The Leela Palace Hotels & Resorts
7 2023 - 08.2024
VenugopalHuman Resources Director