VENKATA SUBBA REDDY ALLA
ONGOLE,PRAKSHAM DIST
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
Work History
Barista
Costa Coffee
Male, velena international airport, Maldives
05.2022 - Current
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
- Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
- Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Thoroughly cleaned and maintained coffee machines, reducing faults and issues for smooth, efficient service.
- Maintained and operated espresso machines, blenders and commercial coffee brewers.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
Trainee
Aloft w hotel (MARRIOT)
BANGALORE, KARNATAKA
12.2019 - 03.2020
- Have been trained for four months in all the core departments along with the sales department.
Education
Bsc in Hospitality & hotel administration - HOTEL MANAGEMENT
Munnar catering college
Munnar,kerala 06.2018 - 04.2021
INTERMEDIATE - SCIENCE
Narayana junior college
Nellore 06.2015 - 03.2017
SSC -
Ravindra bharati school
Nellore 06.2010 - 04.2015
Skills
- Food preparation and safety
- Beverage preparation
- Foam art
- Sandwich preparation
- Quick learner
- Coffee brewing
- Point of sale knowledge
- Highly organised
- Up-selling
- Hospitality service expertise
- Teamwork and collaboration
- Sales expertise
Languages
English
Fluent
Hindi
Advanced
Telugu
Fluent
Malayalam
Elementary
Timeline
Barista
Costa Coffee
05.2022 - Current
Trainee
Aloft w hotel (MARRIOT)
12.2019 - 03.2020
Bsc in Hospitality & hotel administration - HOTEL MANAGEMENT
Munnar catering college
06.2018 - 04.2021
INTERMEDIATE - SCIENCE
Narayana junior college
06.2015 - 03.2017
SSC -
Ravindra bharati school
06.2010 - 04.2015
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