TONAY PRAMANIK

SERVING CUSTUMER,

• Maintained clean and organized dining areas for optimal guest experience.
• Cultivated warm relationships with regular customers.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Answered customers' questions, recommended items, and recorded order information.
• Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
• Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
• Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
• Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
• Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
• Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.

• Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
• Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
• Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
• Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.