Sonita Nandini
Butler
Summary
Professional And Enthusiastic Waitress With 4 Years Of Experience Serving Food In Busy Dining Establishment. Committed To Adhering To Health And Safety Standards, While Serving As A Helpful And Positive Team Member. Bringing Forth A Motivated Attitude And The Ability To Multitask And Work Well Under Pressure.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Butler Supervisor
Sun Siyam Resorts
2023.10 - 2024.02
- Entrusted to handle confidential and sensitive situations in professional matter.
- Trained junior staff members in various aspects of butler service, enhancing their skills and improving overall team performance.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Handled correspondence on behalf of the employer, ensuring timely responses while maintaining appropriate discretion with sensitive information.
- Enhanced guest experiences by providing personalized and attentive services as per their preferences.
Butler
Sun Siyam Resorts
2021.05 - 2023.09
- Maintained high standards of cleanliness and organization throughout the property, resulting in a consistently welcoming environment for residents and guests.
- Developed and implemented individual care plans tailored to needs of each client.
- Coordinated travel arrangements for family members and guests, leading to hassle-free trips and enjoyable experiences.
Head Waiter
Bawah Reserve
2018.10 - 1 2021
- Worked as a team member to achieve the highest level of customer service
- Worked in accordance with all health and safety standards to promote wellness and the most enjoyable dining experiences possible
- Remained professional and polite under all circumstances
- Worked to accommodate patrons with personal dietary preferences and restrictions
- Helped to train new employees when needed
- Promptly address customer services issues and refer customers to management when necessary.
Waitress
My Garden Restaurant
2017.05 - 2018.10
- Preparing for daily opening of the restaurant
- Help patrons select food and beverages by presenting menu
- Respond to additional patron requirements by inquiring of needs
- Conclude dining experience by acknowledging choice of restaurants.
Waitress and Cashiers
Rendez Vous
2016.03 - 2017.04
- Preparing for daily opening of the restaurant
- Help patrons select food and beverages by presenting menu
- Obtain revenues by totaling charges, issuing bill, accepting payment, delivering bill and payment to host, returning change or credit card and signature slip to patrons
- Conclude dining experience by acknowledging choice of restaurants
- Make daily report cashiering.
Trainee Receptionist
Pearl View Hotel
2015.03 - 2015.10
- Welcome visitors in a warm and friendly manner and answer any visitor's questions
- Answer and direct phone calls in a polite and friendly manner
- Maintain reception area and all common areas in a clean and tidy manner at all times
- Keep detailed and accurate records of visitor requests and of calls received
- Night auditing.
Education
Diploma 1 - Hospitality -
Kridawisata Hotel International & Cruise Ship
2014.09 - 2015.05
Skills
Food and Beverage Service
Personal Information
Date of Birth: 09/14/96
Timeline
Butler Supervisor
Sun Siyam Resorts
2023.10 - 2024.02
Butler
Sun Siyam Resorts
2021.05 - 2023.09
Head Waiter
Bawah Reserve
2018.10 - 1 2021
Waitress
My Garden Restaurant
2017.05 - 2018.10
Waitress and Cashiers
Rendez Vous
2016.03 - 2017.04
Trainee Receptionist
Pearl View Hotel
2015.03 - 2015.10
Diploma 1 - Hospitality -
Kridawisata Hotel International & Cruise Ship
2014.09 - 2015.05
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