Shuaau Thaufeeq
Male'
Summary
Dynamic professional with a proven track record at Island Beverages Maldives Pvt Ltd, excelling in logistics support and operational standards. Skilled in optimizing workflows and implementing creative solutions, I enhance efficiency and customer satisfaction. Adept at training teams and managing POS systems, I bring a blend of technical expertise and strong interpersonal skills.
Overview
11
11
years of professional experience
Work History
Distribution Assistant
Island Beverages Maldives Pvt Ltd
05.2025 - Current
- Coordinated distribution schedules to optimize delivery timelines and reduce delays.
- Assisted in inventory management by tracking stock levels and replenishing supplies efficiently.
- Implemented process improvements that streamlined order fulfillment and reduced errors.
- Trained new team members on operational procedures and safety protocols to enhance performance.
Junior Operations Officer
Leo Trading Maldives Pvt Ltd
03.2023 - 07.2023
- Managed daily operations to ensure efficiency and adherence to company policies.
- Coordinated communication between departments to streamline workflows and enhance collaboration.
- Assisted in developing operational procedures that improved service delivery timelines.
- Conducted regular assessments of operational processes to identify areas for improvement.
Barista
Gloria Jeans Maldives Pvt Ltd
01.2018 - 12.2018
- Prepared and served a variety of coffee beverages to meet customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient service.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Operated espresso machines and other equipment with precision to enhance drink quality.
Restaurant Waiter
Six In One Pvt Ltd
09.2016 - 12.2017
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new team members on menu knowledge and service standards.
Restaurant Waiter
The Residence Maldives
02.2016 - 06.2016
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Villa Attendant
Centara ras fushi
10.2014 - 01.2015
- Responded to customer requests efficiently and with knowledgeable assistance.
- Kept facilities clean, neat and organized to give areas professional and fresh appeal.
- Responded to all customer inquiries thoroughly and professionally.
- Determined customer needs by asking relevant questions and listening actively to responses.
Education
GCE O'LEVEL
GA.Maamendhoo School
Maldives11.2012
Skills
- Logistics Support Services
- Operational Standards
- Continuous Development
- Workflow Efficiency
- POS Inventory System Operation
- Safe Equipment Handling
- Upselling Strategies
- Creative Solutions
Timeline
Distribution Assistant
Island Beverages Maldives Pvt Ltd
05.2025 - Current
Junior Operations Officer
Leo Trading Maldives Pvt Ltd
03.2023 - 07.2023
Barista
Gloria Jeans Maldives Pvt Ltd
01.2018 - 12.2018
Restaurant Waiter
Six In One Pvt Ltd
09.2016 - 12.2017
Restaurant Waiter
The Residence Maldives
02.2016 - 06.2016
Villa Attendant
Centara ras fushi
10.2014 - 01.2015
GCE O'LEVEL
GA.Maamendhoo School