Rugiyya Dhusooma
Endheri 06
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Officer
Hulhumale' Hospital
Hulhumale'
06.2014 - Current
- Assisted patients with basic care and provided excellent service.
- Educated patients about medications, procedures and physician's instructions.
- Assisted in the preparation of patients for examinations and treatments.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Established and enforced department rules, regulations and procedures.
- Monitored inventory levels and ordered supplies when necessary.
- Managed incoming calls, emails and mail correspondence.
- Provided administrative support to the oncology team, including scheduling appointments.
- Responded promptly to inquiries from patients or family members related to medical concerns.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Supervised subordinate staff in carrying out daily duties and activities.
- Evaluated needs of departments and delegated tasks to optimize overall production.
Clinical Assistant
Adk Hospital
Male'
07.2012 - 04.2014
- Assisted patients with basic care and provided excellent service.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Assisted in the preparation of patients for examinations and treatments.
- Assisted physicians with minor surgical procedures.
- Cleaned and maintained medical equipment following procedures and standards.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Education
Degree in Office Management - Office Management
Avid College
Male'01-2023
Associate Degree in Office Management - Office Management
Avid College
Male'01-2022
Diploma in Office Management - Office Management
Avid College
Male01-2021
Skills
- Patient Care Coordination
- Medical Records Management
- Patient-handling equipment
- Team management and supervision
- Scheduling and Planning
- Data Entry
- Office Management
- Staff Management
- Employee Supervision
- Customer Service
- Workforce Management
- Customer Relations
Accomplishments
- Stand-Out performer - 2022
Languages
Dhivehi
First Language
English
Advanced (C1)
C1
Hindi
Beginner (A1)
A1
Certification
- 2009 - Secondary School Certificate - Islam (C), Dhivehi (C)
- 2009 General Certificate of Education - Fisheries Science (B),Biology (C), Physics (C), Chemistry (D)
- 2009 International General Certificate of Secondary Education - English (C), Mathematics (C)
- 2012 Higher Secondary School Certificate - Islam (B), Dhivehi (B)
- 2022 Attended Annual Nursing Conference Organized by Department of Nursing at Rajiv Gandhi Cancer Institute and Research Centre, New Delhi
- 2024 Completed 15 hours of training on Event Management - Civil Service Commission
Reference
Abdulla Mauroof
abdulla.mauroof@hmh.mv, Director, Customer Service Center & Public Relations
Timeline
Assistant Officer
Hulhumale' Hospital
06.2014 - Current
Clinical Assistant
Adk Hospital
07.2012 - 04.2014
Degree in Office Management - Office Management
Avid College
Associate Degree in Office Management - Office Management
Avid College
Diploma in Office Management - Office Management
Avid College
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