RAMY KHALIL
Bartender
Cairo
Summary
Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
F&B Attendant
SAii Lagoon Maldives by Hilton
12.2023 - Current
- Delivered exceptional guest experiences by anticipating needs and attending to special requests.
- Contributed to increased sales through upselling menu items and promoting daily specials.
- Assisted in maintaining a clean and organized dining area, ensuring a pleasant atmosphere for guests.
Bar Captain and Shisha Master
Hilton Taba and Nelson vallige Egypt
11.2021 - 10.2023
- Averaged over $1000 in sales each shift
- Working as a waiter and as bartender and Shiaha Master in the same time, helped me to develop my sales techniques and to improve my flexibility outside the bar by 50%
- Maintained 100% accurate and detailed accounts of all financial transactions.
Bar Captain and Shisha Master
Wadi Degla Holding Egypt
12.2018 - 12.2020
- Learned how it is to work abroad in an international company where you have to follow the standards 24/7
- Worked effectively within a team of 5 bartenders in busy conditions
- I have learned how to cope with a large number of guests (more than 700 guests every night).
Animator Manager
Elfranna Resort Sharm el shikh
02.2017 - 11.2018
- Making the daily program for adult and kids
- Our first fiscal year ended with a profit of $12,000
- Worked regularly with executive leadership and staff to shape company-wide strategy as firm grew 500%.
Animator Manager
Amaren Sharm el shikh
01.2013 - 01.2016
- Responsibility for 18 team members to frame the entertainment and grow the sell for resort facilities
- Create new programs to help the bar for more selling items.
Bartender and Shisha Master
Holiday Inn Cairo
12.2012 - 01.2014
- Promoted after 2 months of work
- Managed morning rush of over 200-250 customers daily with efficient, levelheaded customer service
- Memorized recipes for 30 specialty tobacco, coffee beverages, and seasonal offerings
- Successfully handled 50 customer orders and interactions per shift.
Education
Bachelor of Tourism and hotels -
Cairo University
01.2012 - 04.2017
Skills
Fire show
Sport Activities
Entertainment and event planner
Hygiene and Cleanliness
Food safety knowledge
Complaint Handling
Accomplishments
- Building a platform
- Crowdfunding a documentary on Kickstarter.com for over $100k.
- Leading edge skill-set
- Developing a leading edge skill-set is crucial in the digital era.
- Ambition
- Balancing a successful career and family
Onlinepresence - Phone
+20 109 310 2847
Lifephilosophy
True glory consists in doing what deserves to be written, in writing what deserves to be read, and in so living as to make the world happier and better for our living in it.
Languages
Arabic
Beginner
A1
English
Upper intermediate
B2
Russian
Elementary
A2
Awards
gold medal in Egyptian Olympic
Timeline
F&B Attendant
SAii Lagoon Maldives by Hilton
12.2023 - Current
Bar Captain and Shisha Master
Hilton Taba and Nelson vallige Egypt
11.2021 - 10.2023
Bar Captain and Shisha Master
Wadi Degla Holding Egypt
12.2018 - 12.2020
Animator Manager
Elfranna Resort Sharm el shikh
02.2017 - 11.2018
Animator Manager
Amaren Sharm el shikh
01.2013 - 01.2016
Bartender and Shisha Master
Holiday Inn Cairo
12.2012 - 01.2014
Bachelor of Tourism and hotels -
Cairo University
01.2012 - 04.2017
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