Summary
Overview
Work History
Education
Skills
LANGUAGES
Accomplishments
Timeline

PEMA SELDON

Food & beverage service
Samdrup Jongkhar

Summary

Dedicated customer service professional with proven ability to enhance guest experiences through attentive service. Skilled in effectively communicating to ensure seamless interactions between staff and guests. Demonstrated track record of maintaining high standards in cleanliness and presentation, contributing to a positive overall guest experience.

Overview

9
9
years of professional experience

Work History

Food and Beverage Server

Mc Donald
12.2023 - 04.2025
  • - Provide outstanding service to guests in a high-volume restaurant setting, ensuring satisfaction and repeat business.
  • - Assist in menu development by offering feedback based on customer preferences and trends.
  • - Collaborate with kitchen staff to ensure timely and accurate order delivery, maintaining high standards of quality.
  • - Handle cash and credit transactions accurately, providing daily reports to management.

Food and Beverage Attendant

Hotel Orchid
02.2022 - 11.2023
  • - Supported the food and beverage team in serving meals and beverages to guests, maintaining a friendly and welcoming atmosphere.
  • - Set up and cleared tables efficiently, ensuring cleanliness and organization throughout the dining area.
  • - Assisted in organizing special events and banquets, contributing to a seamless guest experience.
  • - Engaged with guests to ensure their needs were met and addressed any concerns promptly.

Pastry Supervisor

NLD Bakery
09.2021 - 01.2022
  • - Monitoring Cleanliness
  • - Distribution of work to the subordinate Managing subordinates

Food and Beverage Attendant

Zhawaling Hotel
01.2016 - 01.2018
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
  • Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.

Education

Class XII -

Karma Academy
12.2022

Post Manager - undefined

Losel Phenday Education Consultancy
06.2023
Part Time Job

Skills

  • Empathy Handling
  • Pressure love
  • Challenges
  • Good Communication skill
  • Food safety

LANGUAGES

English
Nepali
Dzongkha
Arabic
Bilingual or Proficient (C2)

Accomplishments

  • Employee Of the Month (October 2021)
  • NLD Bakery

Timeline

Food and Beverage Server - Mc Donald
12.2023 - 04.2025
Food and Beverage Attendant - Hotel Orchid
02.2022 - 11.2023
Pastry Supervisor - NLD Bakery
09.2021 - 01.2022
Food and Beverage Attendant - Zhawaling Hotel
01.2016 - 01.2018
Losel Phenday Education Consultancy - Post Manager,
Karma Academy - Class XII,

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PEMA SELDONFood & beverage service