Parveen Parveen
Rewari
Summary
Highly skilled and customer-oriented waiter with extensive experience in the restaurant waiters. Exceptional ability to provide attentive service, anticipate guest needs and deliver a seamless dining experience. Proficient in menu knowledge, order accuracy and maintaining a welcoming atmosphere, consistently ensuring customer satisfaction and fostering repeat business
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bar Waiter
Nuhadh Mohammed
Maldives
08.2023 - Current
- Maintained accuracy and efficiency when processing sales transactions.
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
- Answered customers' questions, recommended items, and recorded order information.
- Communicated with guests to record orders and assess needs.
- Assisted with bartending duties during high-volume shifts.
- Anticipated guest needs and provided proactive service.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Provided recommendations for food pairings with selected beverages enhancing the overall dining experience for guests.
Waiter
Hassan Mohamed
Maldvies
11.2022 - 06.2023
- Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Processed orders and sent to kitchen employees for preparation.
- Met with chef to review daily specials and menu changes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used cash registers and credit card machines to cash out customers.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Gained strong leadership skills by managing projects from start to finish.
- Excellent communication skills, both verbal and written.
Restaurant Waiter
Raddsion Blue
Ahmedabad
12.2021 - 10.2022
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Delivered services to customer locations within specific timeframes.
- Provided professional services and support in a dynamic work environment.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
Education
Hotel Management - Food And Beverage
01.2021
Bachelor Of Commerce - Business Management
08.2019
Intermediate 2nd Year - Business Statistics
03.2018
I had completed my intermediate 2nd year from Suraj school CBSE Delhi Board (English Medium).
Intermediate - Secondary Education
03.2016
Skills
- Patron rapport
- Tableside Service
- Hospitality best practices
- Ability to Lift 30 Pounds
- Transactions and Cash Handling
- Hospitality service expertise
- Memory retention
- Food and Beverage Upselling
- Menu Memorization
- Order Taking
- Wine Knowledge
- Beverage Preparation
- Strong multitasking
- Special Requests and Substitutions
- Food safety understanding
- Food sales and promotion
- Order Management
- Knowledge of Identification regulations
Certification
Hotel management diploma
Work experience
COVID test
School
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Timeline
Bar Waiter - Nuhadh Mohammed
08.2023 - Current
Waiter - Hassan Mohamed
11.2022 - 06.2023
Restaurant Waiter - Raddsion Blue
12.2021 - 10.2022
Oxford International Hotel Management Institute - Hotel Management , Food And Beverage
S.s.g Pareek Pg College - Bachelor Of Commerce, Business Management
Suraj School - Intermediate 2nd Year, Business Statistics
Vimal Hirday Convent School - Intermediate , Secondary Education