Naail Mohamed Mukhutar
Lifeofanislander
K.Dhiffushi
Summary
Determined, hardworking and ambitious employee with over 2 years of experience in the tourism industry. I’m anxious for a new experience and a new challenge.
Overview
4
4
years of professional experience
Work History
Head Waiter, Cashier, Assistant Manager
The Gallery Restaurant
K.Dhiffushi
08.2020 - 12.2022
- Advertising and marketing different food items.
- Learnt how to handle customers in different situations.
- Learnt what it is to be a leader.
- Managing employees; waiters and other staff.
- Handling the balance sheets and monthly sales reports.
- Handling stock supply.
Social Media Managing for Visit Maldives Pro 2022
Maldives Bodyboarding Association and International Bodyboarding Corporation
Male' City
08.2022 - 08.2022
- Collaborated with team members to achieve target results.
- Helped in making a posting calendar for Visit Maldives Pro 2022.
- Covered the whole event through Instagram stories.
- Covered the event on Instagram, Facebook and Twitter through posts; Phots and Videos.
- Welcoming and interviewing international pro Bodyboarders and IBC staff.
- Helped in making highlights for the event.
- Worked with professional photographers, cinematographers and content creators.
- Achieved 2000 Instagram followers for event’s official Instagram page in less than two months.
Tour Guide, Guest Relations Officer
Seaside Villa Guesthouse
K.Dhiffushi
11.2021 - 08.2022
- Entertained tour guests with various props and signs for maximum engagement, fun and lasting memories.
- Greeted guests upon arrival and offered assistance.
- Assisted guests with check-ins, account inquiries and any additional services needed.
- Handled guests in different situations.
- Improved communication skills.
- Learnt how to maintain better relationships with guests.
- Gave tours in different islands.
- Planned excursions and other activities for guest groups.
- Guided the groups through the excursions.
- Guided guests through medical issues and emergencies.
- Briefed guests on the guesthouse and islands.
- Guide the guests through Safari trip/Resort trip and learnt how to handle guests who were under the influence of alcohol.
Room Boy, Waiter
Dhiffushi Inn Guesthouse
K.Dhiffushi
04.2021 - 08.2021
- Kept server areas clean and stocked to increase efficiency while working tables.
- Cleaned rooms in efficient and high-quality fashion to maintain service standards.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Room Boy, Waiter, Receptionist
Ameera Guesthouse
K.Dhiffushi
01.2018 - 11.2018
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Cleaned rooms in efficient and high-quality fashion to maintain service standards.
- Learnt how to handle guests in different situations.
- Improved English communication skills.
- Learnt how to work as part of a team.
Education
Completed Secondary Education -
K.Dhiffushi School
K.Dhiffushi 04.2001 -
Skills
Customer Assistance, Team player, excellent communication skills and leadership qualities
Additional Information
Declaration
I hereby declare that the information provided above is true to the best of my knowledge and belief.
Timeline
Social Media Managing for Visit Maldives Pro 2022
Maldives Bodyboarding Association and International Bodyboarding Corporation
08.2022 - 08.2022
Tour Guide, Guest Relations Officer
Seaside Villa Guesthouse
11.2021 - 08.2022
Room Boy, Waiter
Dhiffushi Inn Guesthouse
04.2021 - 08.2021
Head Waiter, Cashier, Assistant Manager
The Gallery Restaurant
08.2020 - 12.2022
Room Boy, Waiter, Receptionist
Ameera Guesthouse
01.2018 - 11.2018
Completed Secondary Education -
K.Dhiffushi School
04.2001 -
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