Summary
Overview
Work History
Education
Skills
Additional Information
Software
Timeline
GeneralManager
Moosa Nazim

Moosa Nazim

GENERAL MANAGER
Addu City

Summary

Customer-oriented General Manager with 14 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines. Pursues every opportunity to support team members and proactively address issues. Determined Manager with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success. Talented professional with expert sales and marketing talents. Composed persona known for having excellent drive. Insightful Manager with 14 years of customer service experience.

Overview

22
22
years of professional experience
2
2
Languages

Work History

General Manager

Fazaa Holdings Pvt Ltd
Hithadhoo / Addu City
12.2019 - 12.2022
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Prepared annual budgets with controls to prevent overages.
  • Boosted productivity consolidating material planning, data collection, payroll and accounting programs into one system.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
  • Identified trends in customer marketplaces to develop valuable solutions.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Utilized enterprise risk management software to improve operational insight and planning.
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Managed budget implementations, employee evaluations and contract details.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Mentored and motivated team members to achieve challenging business goals.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Handled cash accurately and prepared deposits.
  • Resolved problems promptly to elevate customer approval.
  • Controlled spending by 7% on overhead and equipment by devising and executing cost-management procedures.

For reference please contact

Shiyara Mohamed Didi

(Director)

7900820

Inventory Manager

FAZAA
ADDU
02.2014 - 12.2019
  • Develops purchasing strategy.
  • Reviews and processes purchase orders.
  • Manages other members of purchasing team.
  • Maintains records of goods ordered and received.
  • Negotiates prices and contracts with suppliers.
  • Builds and maintains relationships with vendors.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
  • Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
  • Strengthened inventory processes to balance supply needs with budget and space limitations.
  • Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Utilized Business Guard, Microsoft Excel to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.
  • Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
  • Conducted research to address shipping errors and packaging mistakes.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Managed over MVR 30 Million in inventory and 50 employees in 40,000 square-foot warehouse.
  • Organized records of vehicles, schedules and completed orders.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Boosted account revenue 15% and generated MVR 2 Million from backhaul revenue.
  • Managed scheduling and task delegation for 50-member warehouse team.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Collaborated with manufacturing and supply chain management.
  • Oversaw and motivated team of 50 employees in warehouse to increase efficiency by 9%.
  • Integrated warehouse operations with existing and new business processes.
  • Reviewed established business practices and improved processes to reduce expenses.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Conducted inventory audits with 99% accuracy following company procedures.
  • Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.

General Manager

Happy Zone
Hithadhoo / Addu City
01.2008 - 07.2013
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Prepared annual budgets with controls to prevent overages.
  • Boosted productivity consolidating material planning, data collection, payroll and accounting programs into one system.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Handled cash accurately and prepared deposits.
  • Resolved problems promptly to elevate customer approval.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Oversaw computer database and physical filing systems.
  • Boosted revenue by implementing sales cycle procedures related to new business development and contract agreements.
  • Performed pricing and estimates based on customer needs and requirements.
  • Built customer loyalty by devising promotions and products according to customer needs and budget.
  • Boosted yearly profits by 15% through process optimization and improved training.
  • Delivered full-scale business strategies resulting in increased customer satisfaction and operational enhancement.
  • Controlled spending on overhead and equipment by devising and executing cost-management procedures.
  • Used Business Guard and Microsoft Excel to analyze production data, guaranteeing efficient production of defect-free products.
  • Maximized profits by reducing waste in payroll administration and increasing sales.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Increased sales and customer satisfaction through personalized servicing.
  • Logged reports, expenses, receipts, and sales in company database.

For reference please contact

Mohamed Faiz

Business Owner

9670087

Purchasing Manager

Moofushi Island Resort & Spa
South / Ari Atoll
03.2003 - 08.2007
  • Implemented policies to reduce cost and eliminate waste.
  • Adjusted procedures to maximize department effectiveness.
  • Improved inspection policies to increase quality of raw materials and finished goods.
  • Devised and executed annual purchasing plans and contracts.
  • Identified and targeted critical procurement issues, saving over $2000.00 / Year
  • Coordinated paperwork, updated spreadsheets and maintained permanent records.
  • Developed and initiated incentive and recognition programs for suppliers.
  • Received inbound phone calls from store managers and facility management associates, creating work orders and purchase orders to replace faulty or unsafe equipment or conditions.
  • Organized receipts, purchases and documentation of finished goods, packaging, materials and ingredients.
  • Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.
  • Contacted location managers and department supervisors to assess requirements.
  • Purchased new products and oversaw inventory stocking and availability.
  • Decreased material expenses by 15% by managing tracking and supply.
  • Progressed through various purchasing, warehousing and leadership roles.
  • Performed monthly reconciliation of open purchasing orders.
  • Assessed areas of service concern and developed improvement plans.
  • Sourced vendors, built relationships and negotiated prices.
  • Worked with clients to resolve claim issues quickly and efficiently.
  • Generated reports, documents and analysis in Microsoft Excel for senior management review and approval.
  • Maximized operational effectiveness across territory.
  • Established clear lines of communication between business and clients.

For reference please contact

Mr. Munawwar Hardy

9991674

Former Male'office Manager

Moofushi Resort & Spa

Designer

Jay Art
Hithadhoo / Addu City
10.2000 - 12.2003
  • Obtained approval of concepts by submitting rough drafts to management or to client.
  • Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.
  • Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.
  • Built strong vendor relationships to facilitate favorable pricing on required materials.
  • Used Corel Draw to edit images for use in marketing materials and website content.
  • Researched new design technology and tools to bolster professional skillset and drive quality deliverables.
  • Collaborated with clients to address brand imaging and marketing style.
  • Applied skill in color theory and composition to bring client visions to fruition.
  • Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
  • Identified design requirements for each project.
  • Handled 10-20 calls per day to address customer inquiries and concerns.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Identified issues, analyzed information and provided solutions to problems.
  • Improved operations through consistent hard work and dedication.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved problems, improved operations and provided exceptional service.
  • Monitored company inventory to keep stock levels and databases updated.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Completed in-depth product design tests using updated software tools.
  • Worked with clients to gather and define requirements, establish scopes and manage project milestones.
  • Created broad range of work using various design techniques.
  • Applied creative expertise to present marketing concepts.
  • Developed creative design for print materials, banners and signs.
  • Designed creative digital displays used in online advertising for local businesses.
  • Took on roles as graphics assistant and graphics specialist to provide range across projects.
  • Used Corel Draw to create images and layouts for multiple projects.

For reference please contact

Jadulla Hameed

(Owner of the business)

7723040

Education

Addu Comprehensive School
Hithadhoo / Addu City

Skills

Effective leader

Sales expertise

Operations management

Efficient multi-tasker

Business Development

Project Management

Data Analytics

Creative design layouts

Originality

Teamwork skills

Data validation

Data formatting

Additional Information

VOLUNTEER Data Analyst|MDP

Hithadhoo / Addu City - June 2007 - To This Date

From 2007 participated in all the campaigns.

Below are the areas I have worked in Campaign

· Extracted and interpreted data patterns to translate findings into actionable outcomes.

· Created various Excel documents to assist with pulling metrics data and presenting information to campaign managers for concise explanations of best placement for needed resources.

· Upheld security and confidentiality of documents and data within area of responsibility.

· Used statistical methods to analyze data and generate useful reports.

· Researched and resolved issues regarding integrity of data flow into databases.

· Participated in requirements meetings to understand campaign needs.

· Oversaw teams of volunteers and monitored effectiveness of each area.

· Supervised young campers and patch agents

· Trained and mentored new camp patch agents in operations practices and camper-focused activities.

· Advised camp management of camper-related issues and helped to formulate targeted resolution plans.

· Defined all campaign roles and filled positions.

Software

Microsoft Office

Time Doctor

Nifty

Fyle

Quick Books

Odoo

Aycuda World

Corel Draw

Business Guard

Timeline

General Manager

Fazaa Holdings Pvt Ltd
12.2019 - 12.2022

Inventory Manager

FAZAA
02.2014 - 12.2019

General Manager

Happy Zone
01.2008 - 07.2013

Purchasing Manager

Moofushi Island Resort & Spa
03.2003 - 08.2007

Designer

Jay Art
10.2000 - 12.2003

Addu Comprehensive School
Moosa NazimGENERAL MANAGER