Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Mohamed Shadhin Ibrahim

K. Male'

Summary

Motivated and adaptable professional with experience in procurement and customer service. Started career as a Procurement Intern at a local government authority, gaining hands-on experience in vendor management, sourcing, and procurement processes over a 9-month period. Currently working as a Senior Customer Service Representative at Dhiraagu since January 2024, managing customer inquiries, resolving complex issues, and enhancing customer satisfaction. Committed to delivering exceptional service and continuously improving operational efficiency through strong communication, problem-solving, and organizational skills.

Overview

2
2
years of professional experience

Work History

Senior Customer Service Representative

Dhiraagu
01.2024 - Current

Intern

Local Government Authority
11.2022 - 08.2023

Education

Certificate 4 - Foundation Studies

Maldives Polytechnic
Maldives

Cambridge O Level -

Hiriyaa School

Skills

  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Team Work
  • Innovate
  • Creative
  • Initiative
  • Creative
  • Initiative

Personal Information

  • Age: 18
  • Date of Birth: 17/11/2005
  • Nationality: Maldivian
  • Marital Status: Single

Timeline

Senior Customer Service Representative

Dhiraagu
01.2024 - Current

Intern

Local Government Authority
11.2022 - 08.2023

Cambridge O Level -

Hiriyaa School

Certificate 4 - Foundation Studies

Maldives Polytechnic
Mohamed Shadhin Ibrahim