Mohamed Salamath
335/15, Dippitigoda Road, Hunpitiya Wattala
Summary
Professional driver with reputation for reliability and adaptability, prepared for role of supporting executive-level staff. Proven ability to maintain confidentiality, prioritize safety, and ensure punctuality. Strong emphasis on teamwork and flexibility, ensuring seamless operations and satisfaction. Skilled in navigation, vehicle maintenance, and effective communication. Professional driver with track record of ensuring safe, timely, and confidential transportation for executives. Known for reliability and expertise in navigating diverse routes under varying conditions. Exhibits strong collaboration with teams and flexibility to adapt to changing schedules, highly valued for punctuality and discretion.
Overview
16
16
years of professional experience
Work History
Personal Driver for Chief Operation Officers
INSOMNIA PVT LTD
06.2022 - 07.2023
- Assisted with day-to-day tasks such as scheduling appointments and running errands, contributing to the overall efficiency of operations.
- Developed strong rapport with Chief Operation Officers, fostering trust and reliability in transportation services.
- Maintained vehicle cleanliness and readiness, ensuring a comfortable and professional environment for clients.
- Ensured punctuality for all pickups and drop-offs, demonstrating commitment to client needs and expectations.
Sales Representative
Softlogic Systems Private
04.2019 - 04.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
Manager-Owner
Car Rental Service
01.2016 - 01.2019
- Developed strong relationships with local businesses, promoting partnerships and referrals.
- Conducted regular competitor analysis to stay informed of industry trends and adjust pricing accordingly.
- Increased repeat business by fostering positive customer experiences through attentive service and follow-up communications.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Managed inventory effectively, ensuring optimal vehicle availability for clients.
- Streamlined rental processes for increased efficiency and smoother operations.
Sales Assistant
Micheal Angelos
03.2012 - 03.2013
- Executed visual merchandising strategies to attract customers and drive sales.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Increased sales by building strong customer relationships and providing excellent service.
- Listened to customer needs and desires to identify and recommend optimal products.
Ticketing Supervisor
Al Safa Ticketing & Travel Agency
01.2008 - 01.2011
- Developed standard operating procedures for the ticketing department, leading to consistency in service quality across all agents.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Developed and enforced policies and procedures for compliance with company policies.
- Boosted revenue with upselling additional services such as room upgrades, meal plans, and special event bookings.
- Provided customers with information about availability and pricing.
Education
IATA Tickeing
Katka Travels Kuwait
KuwaitPrimary - G-1 To 8
St.Antony's College
Wattala , SrilankaPrimary - G-8 To Plue One
Kuwait Intergrated Indian School
KuwaitSkills
- Proficient in Salesforce, Microsoft Office
- Expertise in data analysis, customer service, and sales strategy
- Punctuality
- Excellent communication, interpersonal, and problem- solving skills
- Ability to build relationships and collaborate across teams
- Customer Relationship Management
- Team Collaboration
- Customer Engagement
Languages
Sinhala
Native language
Arabic
Proficient
C2
English
Proficient
C2
Tamil
Proficient
C2
Timeline
Personal Driver for Chief Operation Officers
INSOMNIA PVT LTD
06.2022 - 07.2023
Sales Representative
Softlogic Systems Private
04.2019 - 04.2021
Manager-Owner
Car Rental Service
01.2016 - 01.2019
Sales Assistant
Micheal Angelos
03.2012 - 03.2013
Ticketing Supervisor
Al Safa Ticketing & Travel Agency
01.2008 - 01.2011
IATA Tickeing
Katka Travels Kuwait
Primary - G-1 To 8
St.Antony's College
Primary - G-8 To Plue One
Kuwait Intergrated Indian School
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