Mohamed Safrin
IT Coordinator
North Male' ,North Male' Atoll
Summary
Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. Eight years of progressive Work Experience.
Overview
10
10
years of post-secondary education
10
10
years of professional experience
Work History
IT Coordinator
OBLU Helengeli Resort by Atmosphere Hotels and Resorts PVT LTD
North Male' Atoll
02.2019 - Current
- Monitored networks and network devices to resolve technical problems quickly.
- Troubleshooting and Maintaining Resort Applications such as OPERA PMS/ Materials Control / POS Interface / SUN Systems / PABX / Office365
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Standardized job tasks and trained Respective departments Staffs team members on industry best practices and standards.
- Providing Technical Support For Guests
- Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments.
IT System Assistant
Atmosphere Hotels and Resorts PVT LTD ( Head Office )
Male' Maldives
04.2017 - 01.2019
- Configured hardware, devices and software to set up work stations for employees.
- Performed server backups and changed and replaced backup tapes daily.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Purchasing and Managing IT Equipments
Computer Technician
Redline Technologies
Colombo, Srilanka
10.2016 - 04.2017
- Troubleshooting Desktops, Laptops in RMA Division
- Building New Desktops Such as Gaming Desktops
- Working On sites
Shipping Executive
CMA CGM Shared Service Lanka PVT LTD
Colombo, Srilanka
04.2015 - 09.2016
- Creating Draft Bills in Company Standard Application
- Conducted research to address shipping errors and packaging mistakes.
- Generate Master BL / House BL for USA Shipments
- Issue according to the all country regulations
- Auditing Draft Bills
- Sending final draft bill of lading to the customer
- Training to New Staffs
- Sending final draft bill of lading to the customer
Data Entry Operator
Atlantic Travels and Tours
Colombo, Srilanka
03.2013 - 04.2015
- Scanned documents and saved in database to keep records of essential organizational information.
- Created reports based on up-to-date data to inform business decisions.
- Received incoming calls and handled data requests from internal stakeholders.
- Reviewed completed work for compliance with regulations.
Computer Technician
Tech information Solutions PVT LTD
Colombo, Srilanka
11.2010 - 02.2013
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Working in RMA Division
- Building Desktops
Education
Primary School At Hameed Al Hussaine Collage
Colombo, Srilanka 01.1999 - 12.2008
Diploma in Computer Hardware Turnkey IT Training
10.2009 - 10.2009
Skills
Hardware knowledge
Technical Analysis
Maintenance & Repair
Critical thinking
Troubleshooting
System upgrades
Program installations
Digital Photography
Teamwork
Quick Learning
Timeline
IT Coordinator
OBLU Helengeli Resort by Atmosphere Hotels and Resorts PVT LTD
02.2019 - Current
IT System Assistant
Atmosphere Hotels and Resorts PVT LTD ( Head Office )
04.2017 - 01.2019
Computer Technician
Redline Technologies
10.2016 - 04.2017
Shipping Executive
CMA CGM Shared Service Lanka PVT LTD
04.2015 - 09.2016
Data Entry Operator
Atlantic Travels and Tours
03.2013 - 04.2015
Computer Technician
Tech information Solutions PVT LTD
11.2010 - 02.2013
Diploma in Computer Hardware Turnkey IT Training
10.2009 - 10.2009
Primary School At Hameed Al Hussaine Collage
01.1999 - 12.2008