Mohamed Gais Gasim
Malé
Summary
Experienced business analyst with expertise in the banking industry. Adept at understanding and translating business and systems requirements, making informed decisions to achieve positive outcomes. Focused on continuous improvement and staying current with industry trends to deliver impactful solutions that enhance organizational performance. Proven ability to surpass targets and succeed in fast-paced environments through strategic thinking and hands-on experience.
Overview
12
12
years of professional experience
Work History
Senior Risk Analyst
Bank of Maldives Plc
04.2022 - Current
- Currently working on the Operational Risk Management System project
- Automated Task capturing and delegation process ensuring that all tasks assigned to the unit is attended in a timely manner
- Overseeing all BML incident reporting portal technical aspects
- Involved in the IT disaster recovery since 2022.
- Drove process improvements by identifying inefficiencies in existing workflows and recommending solutions based on thorough analyses.
- Supported the development of new business initiatives with comprehensive risk assessments and mitigation strategies.
Digital Products Officer
Bank Of Maldives Plc
10.2019 - 04.2022
- Collaborated with MasterCard HomeSend teams on compliance matters and system matters
- Formalized kiosk/vending services product agreements, procedures and forms and trained front line staff.
- Help setup BML Kiosk services to DHIRAAGU Kiosks in Male' and Airport
- UAT and BETA testing and finalizing of T24-R19 testing & Card system upgrade project.
- Integrated the MobilePay and International Send Money to the Mobile Banking application
Customer Service Assistant
Bank of Maldives Plc
06.2014 - 10.2019
- Offered support for customers on all services
- One of the staffs involved in UAT testing and BETA testing of T24 from Hulhumale Branch
- Developed current physical cheque book balancing sheet based on changes to cheque book status, updated when T24 system was implemented.
- Collaborated with other team members to enhance customer service experience.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
Sales Promoter
PERLA DE JUNIO INTL. PVT.
01.2013 - 06.2014
- Boosted sales performance through effective communication of promotional offers and persuasive selling techniques.
Education
University Ready Program -
Villa College
Male'09.2022
GCE A'Level -
Centre For Higher Secondary Education
Male'06.2012
GCE O'Level -
Dharumavantha School
Male'12.2009
Skills
- Banking products knowledge
- Problem-solving abilities
- Attention to Detail
- Creative problem solving
- Adaptive and able to learn quickly
- Take ownership and try and improve from own perspective
- Business process improvement
- Data Analysis
- Test case scenarios
- Forecasting and planning
- Business Process Mapping
- Process Optimization
Accomplishments
- Honored with the prestigious Star Award in 2019, recognizing outstanding performance and exemplary contributions
- Received the esteemed Rising Star Award in 2021, acknowledging outstanding potential and noteworthy contributions to the organization's growth and success
photography
I do scenic, object, street, and animal photography as a passionate hobby, capturing the beauty and intricacies of the world around me. Additionally, I also do photoshoots on request, aiming to perfectly capture moments with creativity and professionalism to deliver personalized touch on imitate moments
Timeline
Senior Risk Analyst
Bank of Maldives Plc
04.2022 - Current
Digital Products Officer
Bank Of Maldives Plc
10.2019 - 04.2022
Customer Service Assistant
Bank of Maldives Plc
06.2014 - 10.2019
Sales Promoter
PERLA DE JUNIO INTL. PVT.
01.2013 - 06.2014
University Ready Program -
Villa College
GCE A'Level -
Centre For Higher Secondary Education
GCE O'Level -
Dharumavantha School
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