Microsoft Office
Mohammad Ariful Islam
Student
Rostock
Summary
Dedicated team player with experience in hospitality. Skilled in maintaining sanitation and order while assisting daily operations. Committed to fostering collaboration and driving efficiency to elevate guest experiences.
Overview
4
4
Languages
1
1
year of professional experience
1
1
Certificate
3
3
Languages
Work History
Aushilfe
Yachthafenresidenz Hohe Düne Hotel
04.2025 - Current
- Delivered exceptional customer service in demanding environments, resulting in increased guest satisfaction and a memorable overall experience.
- Supported daily operations, ensuring smooth workflow and timely task completion across departments to maintain high service standards.
- Collaborated with colleagues with team members to maintain sanitation and order in public areas throughout hotel.
Education
Master of Arts - International Management
Hochschule Wismar
Wismar,Germany 04.2001 -
MBA - Supply Chain Management
Premier University
Chittagong,Bangladesh 04.2001 -
BBA - Marketing And Human Resource Management
Independent University Bangladesh
Dhaka,Bangladesh. 04.2001 -
Skills
Sales experience
Customer service
Cash handling
Technical skills
Computer skills
Fluent in multiple languages
Adaptability
Teamwork and collaboration
Friendly, positive attitude
Software
SPSS
Tally Accounting Software
Certification
[New Idea Generation], [Ekipa Samsung] - [Unlimited]
Timeline
[New Idea Generation], [Ekipa Samsung] - [Unlimited]
06-2025
Aushilfe
Yachthafenresidenz Hohe Düne Hotel
04.2025 - Current
Master of Arts - International Management
Hochschule Wismar
04.2001 -
MBA - Supply Chain Management
Premier University
04.2001 -
BBA - Marketing And Human Resource Management
Independent University Bangladesh
04.2001 -