Mayiz Majdee
Malé
Summary
Experienced in strategic planning and project management, leveraging strong leadership skills to drive team performance and operational excellence. Proven track record of delivering high-impact results through innovative problem-solving and effective communication.
Professional with robust background in directing and managing large-scale operations, consistently driving success through strategic planning and execution. Adept at implementing innovative solutions that enhance productivity and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
General Manager
Flux Technologies Pvt Ltd
01.2020 - Current
- Achieved productivity improvements while enhancing quality control operations to reduce overhead
- Developed systems and procedures to optimise efficiency and quality
- Boosted profit opportunities, analysing cost, contract performance and risk for corrective action
- Directed day-to-day operations of [Type] facility to provide safe and enjoyable guest experience
- Served as mentor to junior team members
- Maximised revenue by identifying key long-term growth initiatives
- Managed team of [Number] professionals
- Built and maintained loyal, long-term customer relationships through effective account management and rapport building
- Greeted customers and responded to customer enquiries
- Hired, trained and monitored staff performance and offered mentoring to junior team members
- Sourced and developed sales leads to increase client base
- Grew business by creatively driving sales and maintaining cost controls
- Generated daily operational and sales reports for corrective action or continuous improvement
- Drove sales and maintained cost controls
- Implemented effective customer service procedures to encourage positive feedback
- Promoted revenue by analysing profitability and key metrics
- Promoted business profitability by tracking performance indicators and driving corrective action
- Directed safety operations and maintained clean work environment in adherence to HSE requirements
- Empowered staff members to contribute to continuous improvement, quality and growth of company
- Delivered and implemented staff engagement, gender diversity and cultural programmes
- Established customer-centric focus to build customer loyalty and retention
- Maximised compliance by auditing quality systems
- Collaborated with support personnel to solve diverse issues impacting different areas of operations
- Drove sales by managing several multi-units within facility
- Devised marketing objectives and advertising strategies to drive maximum Return On Investment (ROI) of promotional efforts
Sales Manager
Flux Hub
12.2019 - Current
- Forecasted product sales to achieve quarterly and annual objectives
- Boosted team morale and overall sales volume by creating incentivising sales contests
- Retained existing customers and substantially grew customer base, product line and sales volume
- Resolved complaints by exchanging merchandise, refunding money and adjusting bills to achieve customer retention
- Generated monthly and annual sales reports to determine growth and areas requiring improvement
- Created professional sales presentations to creatively communicate product quality and market comparisons
- Liaised with potential customers to determine needs and provide recommendations
- Mentored employees in successful selling techniques and encouraged cross-selling additional products and services to gain leads
- Planned and executed promotional in store events to increase business and sales revenues
- Educated customers on available processes and services to increase sales
- Created strategic sales plans, designed to increase sales, customer loyalty and market awareness
- Monitored sales team performance and provided training to help reach targets
- Created incentivising sales contests to boost team morale
- Conducted regular visits and provided loyalty discounts to increase client retention
- Created surveys to gather customer feedback and inform sales strategies
- Conducted interviews and hired ideal candidates to complement workforce
- Strengthened profit opportunities by managing time and resources to meet sales objectives
- Profiled, targeted and prospected territory within and beyond existing customer base to determine demographics
- Developed pipelines utilising multiple marketing channels and sales strategies to increase profitability
- Created and directed sales training and development courses to enhance skills and potential of team
- Facilitated positive purchasing decisions by sharing product knowledge with customers and making personal recommendations
- Negotiated with vendors to provide cost-friendly contracts
- Exceeded specific team goals and resolved issues, partnering with upper management team to share and implement continuous improvements
Director, Sales & Procurement
Flux Technologies Pvt Ltd
01.2017 - Current
- Cultivated high-performing teams by implementing leadership development programs.
- Engaged teams in change processes to minimize resistance and promote acceptance.
- Implemented strategic initiatives for enhanced market positioning.
- Implemented performance metrics for consistent evaluation and improvement.
- Streamlined workflows to boost productivity across multiple functions.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Trainee Engineer
Flux Technologies Pvt Ltd
01.2018 - 12.2019
- Created and checked engineering related documents as per Quality Management System (QMS) Design Approval Matrix
- Resolved any unexpected technical difficulties using creative and logical thinking
- Finished tasks within assigned timeframes and to desired specifications
- Obtained information and details on work priorities from managers, actioning assigned tasks to meet established goals
- Stayed in line with health and safety guidelines by wearing required Personal Protective Equipment (PPE)
- Gained practical experience by visiting clients to fix, replace or upgrade systems
- Maintained logbook over duration of training period, recording projects undertaken and skills learned
- Observed multiple strategies and techniques for engineering tasks such as construction, repairing and maintenance
- Shadowed senior staff members, asking questions and assisting wherever possible
- Conducted research required for practical and theory assessments both online and through employee observations
- Provided assistance in assembly and maintenance of engineering and other technical files
- Cultivated excellent working relationships with other engineers by proactively assisting in difficult engineering tasks
- Managed workload and escalated to supervisor in case of deviation to cost, time and quality
- Coordinated contractors, architects and project team members to deliver mechanical engineering projects within specified time frames
- Researched and assessed proposed ideas, new products and innovations
Education
Pearson Edexcel International Advanced Level -
Villa International High School
Malé, Maldives01-2018
Cambridge International O Level -
Kalaafaan School
Malé, Maldives01-2015
Skills
- Process automation
- Financial administration
- Customer experiences
- Economic analysis
- Team building and motivation
- Compensation/benefits administration
- Skilled negotiator
- Leadership and team building
- Merchandising familiarity
- Profit and loss accountability
- Advertising and marketing
- MRP and ERP systems
- Dealership management
- Performance improvements
- Salary structure/compensation analysis
- Process improvement
- Financial management
- Packaging and sanitation
- Stakeholder relationship management
- Schedule management
- Sales planning and implementation
- Safety assurance
- Staff supervision
- Customer retention
- Sales trend forecasting
- Project scope defining
- Cross-functional team management
- Team oversight
- Employee scheduling
- Operations management
- Staff development
- Networking abilities
- Vendor relationships
- Policy/programme development
- Supervision and training
- Product costing
- Staff training
- Data review and analysis
- Sales expertise
- Staff training and development
- Inventory control
- Goal development planning
- Sound judgment
- Cost analysis and savings
- Employee development
- Project management
- Team training and development
- Relationship building
- Goal setting
- Strategic planning
- Project coordination
- Verbal and written communication
- Strategies and goals
- Decision-making
- Team management
- People management
- Charismatic leader
- Contract negotiation
- Contract management
- Crisis management
- Corporate communications
Timeline
General Manager
Flux Technologies Pvt Ltd
01.2020 - Current
Sales Manager
Flux Hub
12.2019 - Current
Trainee Engineer
Flux Technologies Pvt Ltd
01.2018 - 12.2019
Director, Sales & Procurement
Flux Technologies Pvt Ltd
01.2017 - Current
Pearson Edexcel International Advanced Level -
Villa International High School
Cambridge International O Level -
Kalaafaan School
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