- Plan the inspection process and co-ordinate with the relevant departments and the customers/ focal points.
- Visit / travel to inspection sites to carry out works related to inspection of buildings, vessels, materials, products, and work in progress for conformance to specifications, and fund utilization schedule.
- Analyze and interpret drawings and other technical materials to determine, changes, or measures specifications.
- Ensure that the paid bills/invoice provided by customer can be physically verified from the site (list down the machinery, equipment, furniture etc. visible on site WITH THE VALUE PRICE).
- Ensure that details of material & approximate value and expected date of project completion be provided.
- For vessels, inspections, ensure that all the compulsory requirements for a vessel operation is present including but not limited to Sea Worthiness, Navigation System, Communication System, etc.
- For building inspection, ensure that the buildup area aligns with the approved drawing provided by customer and verify adherence to specifications, and fund utilization schedule.
- Provide inspection summary, reports finding or photographs when required.
- Produce clear and concise written reports of the inspections carried out to assist relevant departments.
- Prepare sanction letters, mortgage agreements and charge documents of credit facilities.
- Respond to all customer inquiries in a timely and appropriate manner.
- Help customers with their queries and provide assistance when required.
- Receive cash and credit card payments and process sales transactions accurately and efficiently in line with company procedures
- Recording Transactions and performing reconciliations.
- To provide administrative support to the department when required.
- Attend queries of visitors and walk-in clients.
- Receive and direct incoming queries via letters, emails, and phone calls.
- Receive and direct all physical correspondence and documentation received by HDFC to other relevant departments.
- Prepare daily sales reports & running day to day administrative works.
- Maintain filing system for all sales / credit invoices & proper record keeping.
- Promote sales by demonstrating merchandise and products to customers.
- Correspond with customers on quotes, due payments, deliveries & after sales services.