Mahfuzur Rahman
Noakhali
Summary
Over 6 years hotel experience in hospitality industry. I have knowledge of diverse cuisines, ingredients, and culinary techniques. Proven ability to curate and explain menu offerings, providing detailed insights on flavor profiles, ingredient origins, and suitable pairings. Ensures a seamless dining experience by guiding customers through menu selections based on their preferences and dietary requirements.
Overview
6
6
years of professional experience
Work History
Bartender (Third Party)
Nh Collection
08.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bar Waiter(Third Party)
AMARI HAVODA Maldives
09.2020 - 07.2023
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
Waiter
Symphony Male Maldives
08.2018 - 05.2020
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
HSLC -
Kobirhat Government Degree College
04.2014
Skills
- Customer service
- Team work
- Multitasking
- Oracle
- Shisha makers
- New Cocktail 🍸
- MIXOLOGIST
Languages
English
Personal Information
- Place of Birth: Bangladesh
- Title: Waiter
- Date of Birth: 01/15/1996
- Gender: Male
- Nationality: Bangladesh
Roles And Responsibilities
- Greeting and seating guests.
- Taking food and beverage orders accurately.
- Serving food and beverages promptly and correctly.
- Upselling menu items to increase sales and revenue.
Hobbies and Interests
Football
Disclaimer
As a waiter, I hereby declare my commitment to providing exceptional service to all patrons. I pledge to be attentive, courteous, and efficient in fulfilling their needs. I will strive to ensure a pleasant dining experience for every guest, maintaining professionalism and attention to detail at all times.
Timeline
Bartender (Third Party)
Nh Collection
08.2023 - Current
Bar Waiter(Third Party)
AMARI HAVODA Maldives
09.2020 - 07.2023
Waiter
Symphony Male Maldives
08.2018 - 05.2020
HSLC -
Kobirhat Government Degree College
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