Looth Naseer
Addu City, S. Hithadhoo
Summary
I am a highly motivated and enthusiastic professional with a strong commitment to continuous learning and professional development. I am adept at quickly acquiring new skills and knowledge, and i am eager to leverage my expertise to contribute to a dynamic and innovative team. I am dedicated to achieving common goal and driving the success of the organization, while also advancing my own career
Overview
1
1
year of professional experience
Work History
Receptionist
Kuramathi Maldives Resort
Alif Alif Atoll, Maldives
02.2024 - Current
- Greet guests with professionalism and warmth, ensuring a welcoming first impression.
- Provide friendly, knowledgeable assistance to support a high-quality guest experience.
- Answer incoming calls promptly and courteously, maintaining a professional phone manner.
- Efficiently transfer calls and inquiries to the appropriate departments to ensure smooth communication and timely service.
- Maintain a clean, organized, and welcoming reception area to uphold high standards of presentation and create a positive first impression for guests.
- Minimize guest waiting times by conducting efficient, clear, and professional check-in procedures, ensuring a smooth and welcoming arrival experience.
- Handle cashiering duties with accuracy and integrity, processing payments and maintaining thorough and organized financial records.
- Resolved guest issues and complaints promptly and professionally, ensuring high levels of satisfaction and maintaining a positive guest experience.
- Maintain a friendly and positive attitude in the workplace, fostering good personal relationships and effective teamwork with colleagues.
Education
Ordinary Level
Aspire Business School
Sri Lanka06-2019
Advance Level
Aspire Business School
Sri Lanka01-2021
Python Basic Programming
Sun British Business Management College
Sri Lanka08-2022
International English Language Testing Service
Aspire Business School
Sri Lanka 10-2022
Python Software Development
Sun British Management For Apps
Sri Lanka04-2023
Auto CAD
American Institute of Computer Technology
Sri Lanka 05-2023
Diploma of Airline Cabin Crew Training
International Airline Ticketing Academy
Sri Lanka05-2023
Diploma of Higher Education
International College of Business And Technology
Sri Lanka11-2023
Python Data Management For Apps
Sun British Business Management College
Sri Lanka12-2023
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Mail handling
- Multi-line telephone operation
- Documentation and reporting
- Front desk operations
- Positive and professional
- Multitasking and prioritization
Languages
English
Advanced (C1)
Sinhala
Elementary (A2)
Dhievhi
Advanced (C1)
Skills
- MS Office
- Communication
- Dependable and Responsible
- Python Programming
- Auto CAD
- Time Management
- Adaptability
- Active Listening
Hobbies
- Sports Activities (Football, Basketball, Badminton)
- Chess
- Reading Books
Timeline
Receptionist
Kuramathi Maldives Resort
02.2024 - Current
Ordinary Level
Aspire Business School
Advance Level
Aspire Business School
Python Basic Programming
Sun British Business Management College
International English Language Testing Service
Aspire Business School
Python Software Development
Sun British Management For Apps
Auto CAD
American Institute of Computer Technology
Diploma of Airline Cabin Crew Training
International Airline Ticketing Academy
Diploma of Higher Education
International College of Business And Technology
Python Data Management For Apps
Sun British Business Management College