Summary
Overview
Work History
Education
Skills
Languages
Skills
Hobbies
Timeline
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Looth Naseer

Looth Naseer

Addu City, S. Hithadhoo

Summary

I am a highly motivated and enthusiastic professional with a strong commitment to continuous learning and professional development. I am adept at quickly acquiring new skills and knowledge, and i am eager to leverage my expertise to contribute to a dynamic and innovative team. I am dedicated to achieving common goal and driving the success of the organization, while also advancing my own career

Overview

1
1
year of professional experience

Work History

Receptionist

Kuramathi Maldives Resort
02.2024 - Current
  • Greet guests with professionalism and warmth, ensuring a welcoming first impression.
  • Provide friendly, knowledgeable assistance to support a high-quality guest experience.
  • Answer incoming calls promptly and courteously, maintaining a professional phone manner.
  • Efficiently transfer calls and inquiries to the appropriate departments to ensure smooth communication and timely service.
  • Maintain a clean, organized, and welcoming reception area to uphold high standards of presentation and create a positive first impression for guests.
  • Minimize guest waiting times by conducting efficient, clear, and professional check-in procedures, ensuring a smooth and welcoming arrival experience.
  • Handle cashiering duties with accuracy and integrity, processing payments and maintaining thorough and organized financial records.
  • Resolved guest issues and complaints promptly and professionally, ensuring high levels of satisfaction and maintaining a positive guest experience.
  • Maintain a friendly and positive attitude in the workplace, fostering good personal relationships and effective teamwork with colleagues.

Education

Ordinary Level

Aspire Business School
Sri Lanka
06-2019

Advance Level

Aspire Business School
Sri Lanka
01-2021

Python Basic Programming

Sun British Business Management College
Sri Lanka
08-2022

International English Language Testing Service

Aspire Business School
Sri Lanka
10-2022

Python Software Development

Sun British Management For Apps
Sri Lanka
04-2023

Auto CAD

American Institute of Computer Technology
Sri Lanka
05-2023

Diploma of Airline Cabin Crew Training

International Airline Ticketing Academy
Sri Lanka
05-2023

Diploma of Higher Education

International College of Business And Technology
Sri Lanka
11-2023

Python Data Management For Apps

Sun British Business Management College
Sri Lanka
12-2023

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Mail handling

  • Multi-line telephone operation
  • Documentation and reporting
  • Front desk operations
  • Positive and professional
  • Multitasking and prioritization

Languages

English
Advanced (C1)
Sinhala
Elementary (A2)
Dhievhi
Advanced (C1)

Skills

  • MS Office
  • Communication
  • Dependable and Responsible
  • Python Programming
  • Auto CAD
  • Time Management
  • Adaptability
  • Active Listening


Hobbies

  • Sports Activities (Football, Basketball, Badminton)
  • Chess
  • Reading Books



Timeline

Receptionist

Kuramathi Maldives Resort
02.2024 - Current

Ordinary Level

Aspire Business School

Advance Level

Aspire Business School

Python Basic Programming

Sun British Business Management College

International English Language Testing Service

Aspire Business School

Python Software Development

Sun British Management For Apps

Auto CAD

American Institute of Computer Technology

Diploma of Airline Cabin Crew Training

International Airline Ticketing Academy

Diploma of Higher Education

International College of Business And Technology

Python Data Management For Apps

Sun British Business Management College
Looth Naseer