KARTIKEY PANDEY
Kanpur,UTTAR PRADESH
Summary
Adept at navigating high-pressure environments, I leveraged teamwork and adaptability to elevate customer service standards . Specializing in inventory management and proficient in MS Excel, I significantly contributed to maintaining operational excellence and enhancing dining experiences, underscoring my commitment to excellence in the food and beverage sector.
Overview
3
3
years of professional experience
Work History
Food and Beverage Attendant
Emerald Maldives Resorts and Spa
Maldives
12.2023 - Current
- Working in close collaboration with team members to ensure customers receive high-quality service.
- Operated cash registers to handle both cash and card transactions, providing customers with appropriate change and receipts.
- Maintained dining and food service areas to maximize safety and cleanliness.
- Maintained presence throughout meals to assist guests with additional food and beverage requests.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Supervisor - Food And Beverage
The Leela Palace Bengaluru
Bangalore
07.2023 - 12.2023
- Worked at Jamavar, an Indian specialty restaurant with 90 covers, which serves the gastronomic temptations of the traditional cuisines that were once feasted upon by the kings and nawabs of India.
- Over four months of experience at the Library Bar, a 106-cover bar, featuring the rarest malts and cognacs from around the world.
Food And Beverage Assistant
The Oberoi Amarvilas
Agra
02.2022 - 06.2023
- Worked with one of the luxurious resort properties, The Oberoi Amarvilas, as a Food and Beverage Assistant in a day dining restaurant in Bellevue.
- Assists in other food and beverage outlets when operations demand.
- Coordinated with the management team to organize and execute special events and bookings.
- Assisted in menu planning and pricing based on customer feedback and sales trends.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Food And Beverage Team Member
Raffles
Udaipur
08.2021 - 01.2022
- Worked as a team member in the dining room, the multi-cuisine restaurant of the hotel.
- Providing information to help with food and beverage selections.
- Present order choices in a prompt and efficient manner.
- Maintains dining ambiance with an enthusiastic attitude.
Education
Bachelor of Science - Hospitality and Tourism Management
CSJM University
Kanpur, Uttar Pradesh, India01.2021
Intermediate -
New Convent Public School
01.2018
High School -
K.K Public School
01.2014
Skills
- Teamwork
- Adaptability
- Ability to work under pressure
- Self-management skills
- Micros
- MS Excel
- SAP
- Cross-training capabilities
- Inventory management
Languages
- English
- Hindi
Awards
Multiple Kudos by Food and Beverage manager for performing well in multiple events.
Hobbies and Interests
- Music
- Travelling
Personal Information
Date of Birth: 07/21/99
Timeline
Food and Beverage Attendant
Emerald Maldives Resorts and Spa
12.2023 - Current
Supervisor - Food And Beverage
The Leela Palace Bengaluru
07.2023 - 12.2023
Food And Beverage Assistant
The Oberoi Amarvilas
02.2022 - 06.2023
Food And Beverage Team Member
Raffles
08.2021 - 01.2022
Bachelor of Science - Hospitality and Tourism Management
CSJM University
Intermediate -
New Convent Public School
High School -
K.K Public School
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