Joseph Ibrahim Malek
Cairo
Summary
F&B professional with extensive expertise in enhancing dining experiences and optimizing service standards. Recognized for fostering collaborative team environments and consistently achieving business objectives. Highly adaptable to evolving industry trends and operational needs. Experienced with comprehensive food and beverage management, including menu development and cost control. Utilizes strategic planning to elevate service quality and guest satisfaction.
Professional in food and beverage industry with strong focus on team collaboration and achieving results. Adept at managing operations, ensuring quality, and driving customer satisfaction. Known for reliability and adaptability in meeting changing needs. Skilled in inventory control, staff training, and cost management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Food and Beverage Manager
Radisson Blu Hotel
Thailand
11.2025 - Current
- Oversaw daily operations of food and beverage service, ensuring high standards of quality and customer satisfaction.
- Developed and implemented training programs for staff to enhance service delivery and operational efficiency.
- Implemented cost-saving initiatives while maintaining product quality and enhancing guest experiences.
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Maintained highest standards for beverage quality and service.
Food and Beverage operation Manager
Emmar Group
Alamain Resort, North coast
11.2024 - 10.2025
- Overseeing the daily performance of all F&B outlets, ensuring consistency in service, product quality, and hygiene.
- Managing and supporting a large, diverse team, including supervisors, line staff, and casual employees, with a focus on training, motivation, and retention.
- Coordinating with Culinary, Front Office, and other departments to ensure smooth service delivery during peak occupancy and large-scale events.
- Driving revenue by monitoring forecasts, implementing upselling strategies, and ensuring cost controls in line with budgeted targets.
- Implementing and enforcing SOPs that meet both brand standards and operational requirements of a heavy-operations resort.
- Monitoring guest feedback, addressing concerns promptly, and ensuring a proactive approach to maintaining high service scores.
Bars and Restaurant Manager
SAii Lagoon
Maldives
10.2023 - 11.2024
- Established a team of 21 people covering wide range of clients for all kinds of catering events.
- Increased profitability by 70% OF Champaign in New year event.
- Successfully led and managed 21 employees, offering praise and recommendations for improvement.
- Taking care of 5 outlets over all by food and beverage.
- Create menus for all the outlets and wine lists.
- Hilton
Outlets Manager (Bars, Restaurant and Wine Cellar)
Huvafen Fushi Ultra Luxury Resort
Maldives
06.2022 - 09.2023
- Established a team of 5 people covering wide range of clients for all kinds of catering events.
- Increased profitability by 8%, focused on slow moving and selected wine menu items.
- Increased 40% of customer satisfaction and sales potential by cultivated and enhanced internal product management.
- Generated 55% increase in wine sales and 80% growth in bar mix.
- Selling 224+ thousand revenue from wine at New year 2022/2023.
Bars In Charge
Intercontinental Maldives Maamunagau Resort
Maldives
05.2021 - 05.2022
- Creating the bar program and cocktails.
- Developed 30 craft cocktails later implemented on the menu.
- Responsible of 3 Bars.
Recreation Supervisor Cum Event Manager
Centara Hotels & Resorts
Maldives
06.2018 - 05.2020
- Event planner for every event and sallies strategy.
- Responsible for 3 beach area, 2 pools, kids club, tennis court and recreation area.
- Upgrading the quality of resort stander at recreation 35%, so I hit 98.2%.
- First manager did the SOP for recreation department in resort.
Recreation & Entertainment Manager
Mövenpick Hotels & Resorts
Egypt
01.2016 - 02.2018
- Promoted to manage sports and entertainment partnerships team (50% of total revenue), driving growth for business that ultimately led to acquisition.
- Manage the events at 3 pools, long beach with 85 sunbed and event programs.
- Conducted regular assessments of recreational facilities, implementing improvements that resulted in a 33% increase in guest satisfaction ratings.
Entertainment Manager
Hilton Taba and Nelson Village
Egypt
11.2014 - 01.2016
- Organized and managed multiple large-scale events for up to 400 people, including marketing, sales, safety, entertainment and catering Actively managed over 10 employees, mentoring and training staff members.
- Manage 1 pool, 2 beach side with 120 sunbeds and entertainment and events plans.
- Generated 32% increase in wine sales and 66% growth in bar mix. Decreased expenses with 20%.
Head Bartender
Hyatt Regency
03.2011 - 01.2014
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Closed out cash register and prepared cashier report at close of business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Education
Beverage
European Bartender
Italy05-2023
No Degree - Wine
WSET
UAE04-2022
Beverage
European Bartender
Italy05-2023
Skills
- Cost Control
- Customer Engagement
- Menu Innovation
- Sales Forecasting
- Staff Development
- Strategic Planning
- Team Leadership
- Food and beverage operations
- Cost control
- Wine pairing
- Menu development
Certification
- Cigar Sommelier : Cigar (06/2022 - 11/2022) Cigar Sommelier
- WSET Level 3 (04/2018 - 01/2020) WSET Level 3
LANGUAGES
Arabic Native or Bilingual Proficiency
English Full Professional Proficiency
Russian Professional Working Proficiency
Italian Limited Working Proficiency
Timeline
Food and Beverage Manager
Radisson Blu Hotel
11.2025 - Current
Food and Beverage operation Manager
Emmar Group
11.2024 - 10.2025
Bars and Restaurant Manager
SAii Lagoon
10.2023 - 11.2024
Outlets Manager (Bars, Restaurant and Wine Cellar)
Huvafen Fushi Ultra Luxury Resort
06.2022 - 09.2023
Bars In Charge
Intercontinental Maldives Maamunagau Resort
05.2021 - 05.2022
Recreation Supervisor Cum Event Manager
Centara Hotels & Resorts
06.2018 - 05.2020
Recreation & Entertainment Manager
Mövenpick Hotels & Resorts
01.2016 - 02.2018
Entertainment Manager
Hilton Taba and Nelson Village
11.2014 - 01.2016
Head Bartender
Hyatt Regency
03.2011 - 01.2014
Beverage
European Bartender
No Degree - Wine
WSET
Beverage
European Bartender