Ali Rasheed
Addu city S.Feydhoo,Maldives
Summary
To build on my technical skills within a suitably challenging role in the Hospitality industry. I have been working in this field and have gained good experience and knowledge, and now, I am keen to achieve further professional development, together with career development. I am a very flexible person and always willing to put in every effort to ensure my responsibilities are fulfilled, while guest satisfaction being my highest priority.
Excellent verbal and written communication skills in English and Dhivehi. Excellent skills in customer relation. Able to work for long and odd hours as an individual, as well as in a team. Highly Skilled in computer Knowledge ( Windows, Ms Word , Ms Excel, and Opera System)
Skilled Assistant Restaurant Manager with experience in managing operations, staff, and customer service. Strong leadership abilities coupled with expertise in team training, operational efficiency, and cost control. Committed to ensuring a high quality of customer satisfaction while maintaining smooth restaurant operations. Known for enhancing overall performance through process improvements and strategic planning.
Overview
8
8
years of professional experience
Work History
Assistant Restaurant Manager
Saii Lagoon Maldives
01.2019 - 01.2020
- Monitored customer service standards and took corrective action when needed.
- Facilitated communication between waitstaff and kitchen staff during peak hours.
- Planned menus, adjusted prices, monitored food quality, and portion sizes.
- Reviewed employee performance data regularly to identify areas needing improvement.
- Assisted in recruiting, training, and scheduling staff members.
Head Waiter
Joali Maldives
01.2018 - 01.2019
- Managed daily operations of the host stand including reservations, seating arrangements, and greeting guests upon arrival.
- Assisted servers with taking orders from customers as needed during peak hours.
Waiter
Milaidhoo Island Resort
01.2017 - 01.2018
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Provided assistance with closing tasks such as restocking supplies and cleaning equipment.
Waiter
Sheraton Maldives Full Moon Resort & Spa
01.2016 - 01.2017
- Greeted guests and answered questions about menu items.
- Reconciled cash drawers at the end of shifts to verify sales totals.
- Took orders from patrons accurately and efficiently.
Waiter
Niyama Maldives
01.2014 - 01.2015
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Set up banquet rooms for special events including weddings, parties, business meetings.
Waiter
Kuredu Island Resort & Spa
01.2012 - 01.2013
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Checked with customers to ensure that they were enjoying their meals.
Education
Primary and Secondary education -
Skills
- Football
- Volleyball
- Table tennis
- Customer service
- Employee training
- Staff scheduling
- Inventory management
- Sales reporting
- Time management
- Team building
- Communication skills
- Problem solving
- Scheduling and labor control
Accomplishments
To work in a company that gives me opportunities to enhance my skills and knowledge in the hospitality industry, and contribute to the company.
Disclaimer
Thereby, I declare that the information provided in this document is true and correct to my knowledge and belief.
Personal Information
- Date of Birth: 12/11/93
- Nationality: Maldivian
- Marital Status: Single
Languages
English
Proficient
C2
Timeline
Assistant Restaurant Manager
Saii Lagoon Maldives
01.2019 - 01.2020
Head Waiter
Joali Maldives
01.2018 - 01.2019
Waiter
Milaidhoo Island Resort
01.2017 - 01.2018
Waiter
Sheraton Maldives Full Moon Resort & Spa
01.2016 - 01.2017
Waiter
Niyama Maldives
01.2014 - 01.2015
Waiter
Kuredu Island Resort & Spa
01.2012 - 01.2013
Primary and Secondary education -
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