HASSAN SHAM AAN
Male'
Summary
An exceptional worker who is able to develop and motive others to achieve targets. Can demonstrate a strong ability to manage projects. A proactive with a logical approach to challenges, performing effectively within a highly pressurized working environment.
Driven [Job Title] skillful in monitoring competitors, assisting sales and marketing teams in creating marketing materials and preparing presentations. Familiar with various social media platforms, [Software] and online marketing techniques.
Overview
3
3
years of professional experience
Work History
Sales and Marketing
Palm Tree Marine
Malé, 26
09.2021 - 09.2022
- Engages in superior customer service by making information readily available
- Persists in sales even in face of failure
- Demonstrates products and services as deemed necessary by clients and management
- Schedules appointments and meetings as necessary
- Answers questions from clients
- Makes product knowledge readily available to self and other sales people through various resources
- Finds ways to sell products in face of down market
- Researches client base to find new types of customers and sells to them accordingly
- Creates plan for gaining customers and then retaining them based on warranties or guarantees
- Makes product appeal to target market
- Makes sure that all salespeople meet quota during given period
- Sets up booths at trade shows and demonstrates quality or uses of product
- Demonstrates superior time management skills and meets sales deadlines
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Supported sales and marketing teams in creation and implementation of marketing campaigns.
- Managed customer expectations and helped navigate sales processes.
- Sat in on sales team trainings to learn successful selling tactics and persuasion techniques.
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Shadowed marketing personnel, listening in on calls with clients to better understand goals for marketing campaigns.
- Identified new sales opportunities each week and leveraged knowledge of company goals and strategies to offer insight into viability of potential connections.
- Engaged with customers to build rapport and loyalty
- Helped customers locate products and checked store system for merchandise at other sites
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Answered customer questions about sizing, accessories and merchandise care
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line
Sales and Marketing
Honey Corner
Malé, 26
09.2020 - 04.2021
- Engages in superior customer service by making information readily available
- Persists in sales even in face of failure
- Demonstrates products and services as deemed necessary by clients and management
- Schedules appointments and meetings as necessary
- Answers questions from clients
- Makes product knowledge readily available to self and other sales people through various resources
- Finds ways to sell products in face of down market
- Researches client base to find new types of customers and sells to them accordingly
- Creates plan for gaining customers and then retaining them based on warranties or guarantees
- Makes product appeal to target market
- Makes sure that all salespeople meet quota during given period
- Sets up booths at trade shows and demonstrates quality or uses of product
- Demonstrates superior time management skills and meets sales deadlines
- Engaged with customers to build rapport and loyalty
- Solved customer challenges by offering relevant products and services
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules
- Educated clients on current promotional offerings and products using persuasive selling tactics
- Maintained customer satisfaction with quick and professional handling of product returns
Cashier/Sales Person
City Garden
Malé, 26
01.2020 - 05.2020
- Take customer orders at counter Receive payments and present change to customers Pack food items, make coffee, and fill beverage cups Function as host/hostess of restaurant Make reservations for customers Receive food checks from waiters or customers Appeal to impatient or irritated customers, especially during rush hours Manage register, including all credit card and cash operations Ensure balance of register at end of shift or working period
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items and join reward programs
- Worked closely with shift manager to solve problems and handle customer concerns
- Worked flexible schedule and extra shifts to meet business needs
- Tallied cash drawer at beginning and end of each work shift
- Welcomed customers and helped determine their needs
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Checked personal identifications during alcohol and tobacco sales
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Addressed customer needs and made product recommendations to increase sales
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Mentored new team members on sales software system operation
- Reviewed new promotions and monitored price changes
- Stocked, tagged and displayed merchandise as required
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
- Restocked and organized merchandise in front lanes
- Greeted customers entering store and responded promptly to customer needs
- Processed customer refunds and exchanges according to established guidelines
- Collected and authorized payments of guests
- Managed over 50 customer calls per day.
Cashier
Rahafaiy Café
Malé, 26
03.2019 - 01.2020
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving store
- Maintain clean and tidy checkout areas
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items and join reward programs
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Greeted customers entering store and responded promptly to customer needs
- Worked flexible schedule and extra shifts to meet business needs
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Worked closely with shift manager to solve problems and handle customer concerns
- Restocked and organized merchandise in front lanes
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
- Addressed customer needs and made product recommendations to increase sales
- Stocked, tagged and displayed merchandise as required
- Tallied cash drawer at beginning and end of each work shift
- Processed customer refunds and exchanges according to established guidelines
- Mentored new team members on sales software system operation
- Collected and authorized payments of guests
- Welcomed customers and helped determine their needs
- Reviewed new promotions and monitored price changes
- Created price tags and merchandise signs
- Checked personal identifications during alcohol and tobacco sales
- Managed over 50 customer calls per day.
Education
12th -
Global Institute
India/Trivandrum03.2016
10th -
ARR Public School
India / Trivandrum03.2014
Skills
- Skills
- Social Media Platforms
- Consumer Buying Habits
- Marketing Materials
- Computer Proficiency
- Goal Recommendations
- Data and Trend Forecasting
- Assessing Risks
- Marketing Analytics
- Corporate Communications
- Basic Accounting
- Customer Presentations
- Recommending Solutions
- Social Media Digital Marketing
- Wealth Management
Languages
Dhivehi
Native language
English
Intermediate
B1
Hindi
Intermediate
B1
Malayalam
Elementary
A2
Timeline
Sales and Marketing
Palm Tree Marine
09.2021 - 09.2022
Sales and Marketing
Honey Corner
09.2020 - 04.2021
Cashier/Sales Person
City Garden
01.2020 - 05.2020
Cashier
Rahafaiy Café
03.2019 - 01.2020
12th -
Global Institute
10th -
ARR Public School
Similar Profiles
Michelle OuelletteMichelle Ouellette
Assistant Horse Trainer at Palm Tree PoniesAssistant Horse Trainer at Palm Tree Ponies
Orianna MondelloOrianna Mondello
VIP Bottle Server/ Waitress at Palm Tree ClubVIP Bottle Server/ Waitress at Palm Tree Club
Addisyn TurnerAddisyn Turner
Sales Associate at The Palm TreeSales Associate at The Palm Tree