Federica Amoresano
Male, Maldives
Summary
Dedicate dive professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Base Leader
Silversands PVT LTD
03.2023 - Current
- Enhanced operational efficiency by implementing new policies and procedures for base management.
- Streamlined communication channels for improved cross-departmental collaboration and decisionmaking.
- Developed comprehensive training programs to ensure staff competency, resulting in increased productivity and employee satisfaction.
- Managed budget and resource allocation, optimizing financial performance of the base operations.
- Led recruitment efforts to attract top talent while also focusing on workforce development through ongoing training initiatives.
- Accounting on Daily and Monthly Basis, creation of new budgets.
- Team Member Selection and Hiring
Assistant Base Leader
Silversands PVT LTD
04.2022 - 03.2023
- Assisted in the development of training programs for new hires, resulting in improved job performance and reduced turnover rates.
- Coordinated with other departments to ensure smooth daily operations and address any issues promptly.
- Managed inventory control, ensuring optimal stock levels and minimizing waste through regular audits and adjustments.
- Implemented safety procedures and guidelines, leading to a decrease in workplace accidents and incidents.
- Acted as a liaison between upper management and staff members, fostering open communication and addressing concerns efficiently.
- Provided exceptional customer service, resolving complaints and inquiries professionally and quickly.
- Daily and Monthly Accounting.
Dive Instructor
Silversands PVT LTD
01.2022 - 03.2022
- Enhanced diver safety by conducting thorough pre-dive briefings and equipment checks.
- Increased customer satisfaction by providing personalized dive instruction and training.
- Streamlined administrative tasks, such as maintaining accurate student records and processing certifications efficiently.
- Led successful dive trips, ensuring a safe and enjoyable experience for all participants.
- Promoted environmental stewardship among students by teaching responsible diving practices and emphasizing marine conservation efforts during dives.
Dive Instructor
Coco Dive, Sunland
11.2020 - 07.2021
- Led successful dive trips, ensuring a safe and enjoyable experience for all participants.
- Teaching Courses, Leading dives, Plan of Daily Activity
- Dive Shop Inventory
- Sales & Marketing
Dive Instructor
Dive & Sail By Alfons Straub
09.2019 - 08.2020
- Enhanced diver safety by conducting thorough pre-dive briefings and equipment checks.
- Teaching Courses, Leading Dives, Watersports
- Plan of Daily Activity for Diving & Watersport
- Accounting, daily & monthly, Dive shop inventory
- Sales & Marketing
Dive Instructor
Sub Oceanic
12.2018 - 04.2019
- Enhanced diver safety by conducting thorough pre-dive briefings and equipment checks.
- Increased customer satisfaction by providing personalized dive instruction and training.
- Led successful dive trips, private excursions.
- Accounting with Micros Opera
- Sales & Marketing
Dive Instructor
Dive Ocean
03.2017 - 08.2018
- Enhanced diver safety by conducting thorough pre-dive briefings and equipment checks.
- Increased customer satisfaction by providing personalized dive instruction and training.
- Assisted in the development of new dive courses, resulting in expanded offerings for clients.
- Monthly Inventory and Maintanance.
Divemaster (Internship)
Bluetribe
06.2016 - 08.2016
- Excursions, Leading Dives, Assisting Courses and DSD
- Sales and Marketing
- Maintained high-quality rental equipment, ensuring proper function and safety for all divers.
Senior Sales Assistant
Moda Maldives Planhotel
02.2015 - 04.2016
- Management and Administration of the store
- Discount Rates, Inventory, Accounting, Daily Reporting, Cash Management
- Streamlined sales processes, resulting in increased efficiency and higher customer satisfaction rates.
- Ordering of New goods, visual display merchandising.
Education
High School Diploma -
Liceo Scientifico E. Fermi
Salo', Brescia, Italy07.2010
Skills
- Environmental Awareness
- Problem Solving
- Workforce Planning
- Customer Service
- Operations Management
Reading
- Reading
- Videogames
Languages
Italian
Native language
English
Proficient
C2
German
Beginner
A1
Timeline
Base Leader
Silversands PVT LTD
03.2023 - Current
Assistant Base Leader
Silversands PVT LTD
04.2022 - 03.2023
Dive Instructor
Silversands PVT LTD
01.2022 - 03.2022
Dive Instructor
Coco Dive, Sunland
11.2020 - 07.2021
Dive Instructor
Dive & Sail By Alfons Straub
09.2019 - 08.2020
Dive Instructor
Sub Oceanic
12.2018 - 04.2019
Dive Instructor
Dive Ocean
03.2017 - 08.2018
Divemaster (Internship)
Bluetribe
06.2016 - 08.2016
Senior Sales Assistant
Moda Maldives Planhotel
02.2015 - 04.2016
High School Diploma -
Liceo Scientifico E. Fermi
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