FATHIMATH NAHIN NASEEM
Summary
Motivated job seeker looking to obtain new, challenging position. Works well under pressure, adaptable and ready to be a strong team player.
Overview
2
2
years of professional experience
Work History
Ticketing and Reservation Agent
Maldivian
03.2023 - Current
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Provided customers with information about availability and pricing.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Resolved various issues and discrepancies for customers.
- Processed a range of documentation and entered information into databases.
Doctor's Assistant
AMDC
07.2022 - 11.2022
- Accurately handled large amounts of money on the cash register.
- Helped management to identify workflow issues and find solutions.
- Answered calls, responded to emails, and spoke with clients face-to-face.
Student Intern
Maldivian
08.2021 - 12.2021
- Answered calls, responded to emails, and spoke with clients face-to-face.
- Processed a range of documentation and entered information into databases.
- Took every opportunity to increase skills and strengthen practical knowledge.
- Listened and took notes during meetings.
- Entered data regarding projects and tasks into spreadsheets.
Education
Reservation & Ticketing Agent
Villa College
K.Male'12.2021
O'levels -
Jamaluddin School
K.Male'06.2021
Workshop On Smartphone Videography & Photography
Maldives Media Institute
K.Male'12.2019
Skills
Word processing
Clerical support
Physical and digital research
Microsoft office
Strong communication
File systems maintenance
Timeline
Ticketing and Reservation Agent
Maldivian
03.2023 - Current
Doctor's Assistant
AMDC
07.2022 - 11.2022
Student Intern
Maldivian
08.2021 - 12.2021
Reservation & Ticketing Agent
Villa College
O'levels -
Jamaluddin School
Workshop On Smartphone Videography & Photography
Maldives Media Institute
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