Elfrida Ocktorina Manullang

Dedicated to maintaining a high level of professionalism and efficiency, excelling in the role of an assistant reservation manager. Strong background in managing reservations and coordinating staff effectively, consistently delivering outstanding customer service and ensuring smooth operations. Organizational skills, coupled with an outgoing personality, enable effective interaction with both clients and colleagues, fostering positive relationships and enhancing the overall customer experience. Confident in the ability to meet and exceed company's high standards, eager to contribute skills and expertise to further enhance the organization's success. Takes a proactive approach to learning, always seeking opportunities to acquire new skills, take on additional responsibilities, and adapt to evolving challenges in the hospitality industry.

• Certified Trainer, 09/01/23
• LISTEN Relaytion - Telephone Handling
• ISL (Intensive Supervisory Leadership)

• North Male Atoll, North Male Atoll, Maldives
• Bali, Indonesia
• Bintan, Indonesia
• Batam, Indonesia
• Dubai, UAE

TRAINING CERTIFICATION

• Certified Trainer
• LISTEN Relaytion - Telephone Handling
• ISL (Intensive Supervisory Leadership)