Carolin Manthey
Rostock
Summary
Dynamic Clinical Manager with a proven track record at University Hospital of Rostock, enhancing staff morale and patient outcomes through effective leadership and strategic planning. Adept at implementing innovative policies and educational programs to elevate care standards and operational efficiency.
Respectful Leader with extensive knowledge of health care administration and clinical philosophy. Familiar with fiscal management systems and human resource management. Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure. Excited to leverage background to develop high performance medical process strategy and take next career step.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Manager
University Hospital of Rostock
05.2021 - Current
- Manage 600 employees with various personalities and from different 54 countries
- Implemented new policies and an incentive program in the center of radiology dynamic (reduced absence rate by nearly 40 %communication)
- Project leader of the fusion of 6 different institutes to one organizational unit (medical microbiology, laboratory medicine, transfusion medicine, hematology, toxicology, virology)
- Implemented single use products for 2000 user: identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
Director Tender Management
University Hospital Rostock
05.2019 - 07.2023
- Implemented a new product concept hospital wide for modern wound treatment: reduced material costs by 34 percent
- Assisted in recruiting, hiring and training of team members.
- Oversaw demand planning, purchasing, and logistics for all product groups of medical supply (operative and internal medicine)
- Reduced budgetary expenditures by effectively negotiating contracts (e.g. with Johnson&Johnson, Abbott Laboratories, Medtronic, Boston Scientific) for more advantageous terms.
- Developed and enforced policies and procedures in compliance with public authorities and federal regulations.
Supply Chain Manager
Cheplapharm Pharmaceuticals
07.2018 - 04.2019
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory worldwide - minimized procurement costs for raw materials by 15 percent
- Oversaw demand planning, purchasing, and logistics for more than 30 countries (markets).
- Devised and deployed forward-thinking and centralized supply chain management strategies to control costs and improve deliveries.
- Procured raw materials essential for supply chain by negotiating with supply chain vendors in Italy, Switzerland, Germany and France.
- Supervised 50 staff members tasked with handling materials management, planning, purchasing, and customer service duties.
- Managed portfolio of projects that spanned across entire supply chain.
Customer Service Manager
Nordischer Food Service
05.2017 - 05.2018
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Followed through with client requests to resolve problems.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Merchandise Coordinator
F.C. Hansa Rostock
05.2015 - 04.2017
- Hired new merchandising employees and provided effective training.
- Designed more than 20 advertising campaigns and promotional deals for match day or seasonal specials.
- Verified products appeared at correct locations in proper quantities.
- Drove client retention, managing engaging merchandise presentation to motivate impulse purchases.
Education
Bachelor of Science - Economics And Business Administration
University of Rostock
Rostock, Germany04.2018
High School Diploma -
High School "Philipp Otto Runge"
Wolgast, Germany07.2014
Middle School "Gh. L. Th. Kosegarten"
Wolgast, Germany07.2009
Elementary School "Am Paschenberg"
Wolgast, Germany07.2007
Skills
- Revenue Cycle Management
- Supervisory Experience
- Managerial experience
- Strategic Planning
- Employee issue resolution
- Patient Relations
- Negotiation
- Unit-based shared governance
- Reimbursement tracking
- Organizational Development
Certification
- UNIcert III, Business English, Level C - 2018
- Certified RIS user (Radiology System)- 2023
- Certified PACS user
- SAP Certificate, Supply Chain Unit - 2019
- DRG Browser Training - 2021
- Central venous access devices Training - 2019
- treatment of acute and chronic wounds Training - 2021
- Driver License - 2014
Languages
German
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
Hebrew
Beginner (A1)
Additional Information
- voluntary work at day care facility for unaccompanied children in children's hospital department- 2016-present
Timeline
Clinical Manager
University Hospital of Rostock
05.2021 - Current
Director Tender Management
University Hospital Rostock
05.2019 - 07.2023
Supply Chain Manager
Cheplapharm Pharmaceuticals
07.2018 - 04.2019
Customer Service Manager
Nordischer Food Service
05.2017 - 05.2018
Merchandise Coordinator
F.C. Hansa Rostock
05.2015 - 04.2017
Bachelor of Science - Economics And Business Administration
University of Rostock
High School Diploma -
High School "Philipp Otto Runge"
Middle School "Gh. L. Th. Kosegarten"
Elementary School "Am Paschenberg"
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