Carleen Santos

• Sourcing stock availability base on high demand for households, offices, resorts and anyrelated services
• Negotiate with supplier to achieve best cost terms, warranty and/or scope of products
• Assign in monitoring the importation shipment and checking of documents
• Resolve order problems for incoming and outgoing
• Assign in scheduling the deliveries in coordination with sales with regards to the product availability and delivery
• Assign in preparing estimated costing for pre-order products
• Ensure the accuracy of deliveries according to confirmed Proforma Invoice to commercialand packing list to the actual delivery
• Assign in monitoring of supplier claims weather variance on delivery or warranty claims
• Ensure the 100% accuracy on marketing details online and store display
• Responsible on daily, monthly and yearly sales report
• Responsible to investigate and resolve escalated problems from supplier and otherrelated department
• Collaborate with finance department with regards of payment term with suppliers and providing retail price.

• Serve as the specific parts of the pipeline of electronic and manual data flow between the Vendors,
• Sales, and the Advance Logistics Centers
• Ensure that information follows a quick and cost efficient path between the concernedparties, communicating with vendors, sales associates, product managers and associates to resolve moderate to complex issues on open orders, and customer satisfaction issues
• Involved in decision making that pertains to all PO management functions
• Responsible for investigation, analyzing, resolving, and preventing ordering issues
• Act as vendors champion for the extended teams (order entry, sales, pre sales, post sales, etc.)to provide guidance for problem resolution
• Assist the Project Manager team in activities that will influence business growth
• Regularly interact with the vendors to ensure all outstanding matters are addressed (on bothsides)
• Received after sales issues and address to resolve
• Handles warranty claims (scope & terms) of all products
• Handles website/base rate vendors
• Data Validation

• Handle daily request ticket from Engineering Department of all materials needed on site

• Ensure the accuracy of document checking to avoid issues upon releasing of requested items

• Provide assistance to Engineering Department in all Logistics third party concern

• Provide assistance to Engineering Department to all SAP related concern

• Responsible for month to date reports of all related transaction on request tickets

• Network Corporate Asset Group - NCA (SMART)
• Handle daily request ticket from Engineering Department of all materials needed on site
• Ensure the accuracy of document checking to avoid issues upon releasing of requested items
• Provide assistance to Engineering Department in all Logistics third party concern
• Provide assistance to Engineering Department to all SAP related concern
• Responsible for month to date reports of all related transaction on request tickets

• Multi-Purpose Cooperative
• Trade & Merchandising Group -SCAPMG (SMART)
• Handle daily inventory cycle
• Ensure a total physical distribution cost & efficiencies are at the optimum or near optimum
• Quality checks all items received from different sales channel
• Monitor & facilitate distribution of Refurbished items according to marketing request.Monitor stocks movement from receiving, to the technical team, up to put away area
• Responsible in monitoring the accuracy of WM-BIN ID
• Expediting/Monitoring recall order and deliveries from the service center
• Monitors ageing handsets & devices in the service center
• Monitors service center billings
• Responsible for Repair Management
• Provide assistance to a logistics officer in data gathering & writing Sectional report.

• Merchandising Group -SCAPMG (SMART,
• Responsible for month to date report of all outbound activity in devices, sim & top-up
• Performed posting and handling all related problems on outbound transaction.

• Responsible for encoding sales transactions.