Mohamed Saruhan
entrepreneur
Th.Thimarafushi
Summary
1. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
2. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
3. Willingness to take on added responsibilities to meet team goals.
4. Hardworking and passionate job seeker with strong organizational skills eager to secure this job as assistant customer service officer at Thimarafushi Health Centre.
Overview
12
12
years of professional experience
2
2
Customer Service Officer (Bank of Maldives - Card Centre)
3
3
Pure Escape (Airport Representative)
Work History
Air Traffic Control Officer
Maldives Airports Company Limited
Male'
04.2016 - Current
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
Airport Representative
Pure Escapes
Male
07.2015 - 12.2015
- Managed escalated cases with diplomacy, skillfully negotiating resolutions that satisfied both the customer and company interests.
- Provided constructive feedback to peers and management on potential process improvements, aiding continuous enhancement of service quality.
- Responded to customer requests for products, services, and company information.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
Customer Service Officer
Bank of Maldives (Card Centre)
Male'
01.2013 - 06.2015
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
Restaurant Owner
Coffeedo
Th.Thimarafushi
09.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple staff and events.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while providing services to each and every customer.
Education
G.C.E O'level -
Th. Atoll Education Centre
Th. Thimarafushi 02.1999 - 11.2008
Edexcel General Certificate of Education -
Madharusathul Ahmadhiyya
Male 05.2009 - 06.2011
Skills
Situational Awareness
Airspace Management
Technical knowledge
Composure under high pressure
High stress tolerance
Radar and computer usage
Teamwork and Collaboration
Problem-Solving
Time Management
Problem-solving abilities
Reliability
Self Motivation
Task Prioritization
Flight plan data processing
Crisis Management
Languages
English
Upper intermediate (B2)
Hindi
Intermediate (B1)
Timeline
Restaurant Owner
Coffeedo
09.2022 - Current
Air Traffic Control Officer
Maldives Airports Company Limited
04.2016 - Current
Airport Representative
Pure Escapes
07.2015 - 12.2015
Customer Service Officer
Bank of Maldives (Card Centre)
01.2013 - 06.2015
Edexcel General Certificate of Education -
Madharusathul Ahmadhiyya
05.2009 - 06.2011
G.C.E O'level -
Th. Atoll Education Centre
02.1999 - 11.2008
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