A highly creative and technically strong professional looking out for a challenging opportunity, which will require a high degree of professionalism and dedication with an organization where there is emphasis on personal development and growth.
Overview
18
18
years of professional experience
1
1
Certification
9
9
years of post-secondary education
Work History
Cluster IT Manager
OBLU NATURE Helengeli & OBLU SELECT Sangeli
Maldives
06.2018 - Current
Administering and maintaining windows server 2019,2016 & 2012
10 Physical servers & 36 VM Servers
Maintaining Fiber Optical, Splitter, GPON, ONT, Core Switch, Distribution Switches
Creating users account and permissions in Active Directory & GPU Policy
Maintaining in NEC & Panasonic PABX System, LG Procentric IP TV, IP Phone, Admin, Staff & Guest Wi-Fi
Administrating and troubleshooting of FortiGate Firewall
Administrating Symantec End Point Cloud & Kaspersky Endpoint Security Cloud
Supervising additional/modification network cabling installation, Application Systems, Software and users/workstation problem
Troubleshooting Application software, hardware and technical issues for all types of IT equipment like PC’s, Server, Micros Workstation, Mobile devices and Printers
Troubleshooting and maintaining of Guest Room Door Lock System.
Created plans and communicated deadlines to complete projects on time
Resolved problems, improved operations and provided exceptional service
Monitored company inventory to keep stock levels and databases updated
Developed and maintained courteous and effective working relationships
Managed team of employees, overseeing hiring, training and professional growth of employees
Assistant Manager IT
Oblu by Atmosphere
Maldives
06.2016 - 06.2018
ERP Implementation Consultant
IDS NEXT Business Solutions Pvt Ltd
Bangalore
08.2011 - 05.2016
Providing support for Desktop applications (Clients, Office, Operating system, Outlook, etc.)
Providing support for Fortune Next ( PMS & POS )
Installing and configuring the Windows OS & Fortune Next
Providing technical assistance for networking at client computers
Monitoring and troubleshooting mails related problems across servers
Mail Server (SMTP/POP3) & Client Configuration
Antivirus updating and providing virus solution
Daily Backups, Hardware and networking solutions
Managed customer expectations and relationships through easily understood explanations and clear communication
Met project goals on time and within budget constraints by managing implementation project activities, adhering to deployment standards and monitoring project schedules
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
IT Administrator
Afritrack Angola
Angola
03.2010 - 12.2010
Manage server level support Windows 2003 Server, Managing 50+ Systems and 5 Touch screen terminals (Hardware + Networking and software related Issues
Providing technical assistance for networking at client computers
Monitoring and troubleshooting mails related problems across servers
Mail Server (SMTP/POP3) & Client Configuration
Antivirus updating and providing virus solution,Daily Backups, Hardware and networking solutions
Directed budgeting studies on current and proposed IT spending plans, determining maximally impactful business enhancements and minimizing wasteful spending.
IT Incharge
Karama Hotel LLC
Dubai
06.2005 - 12.2009
Manage server level support
Windows 2003 Server
Managing 50+ Systems and 10 Touch screen terminals (Hardware + Networking and software related Issues)
Manage CCTV Systems (54 Cameras & 4 PC based DVR) and Digital Satellite channel Manger
Manage NEC Aspire 300ip PABX with 250 Ext
Manage 24 online (internet usage control software)
Providing technical assistance for networking at client computers
Monitoring and troubleshooting mails related problems across servers
Mail Server (SMTP/POP3) & Client Configuration
Antivirus updating and providing virus solution
Daily Backups
Hardware and networking solutions
Technical Support (Service Engineer)
World Com Systems
Chalakudy
05.2003 - 02.2005
Providing hardware and network support to Clients
Maintaining Computers and Networking at Client Office