Summary
Overview
Work History
Education
Skills
Timeline
RREFERENCE
PERSONAL DETAILS
CustomerServiceRepresentative
Anilraj Augusty

Anilraj Augusty

Cluster IT Manager
Kerala

Summary

A highly creative and technically strong professional looking out for a challenging opportunity, which will require a high degree of professionalism and dedication with an organization where there is emphasis on personal development and growth.

Overview

18
18
years of professional experience
1
1
Certification
9
9
years of post-secondary education

Work History

Cluster IT Manager

OBLU NATURE Helengeli & OBLU SELECT Sangeli
Maldives
06.2018 - Current
  • Administering and maintaining windows server 2019,2016 & 2012
  • 10 Physical servers & 36 VM Servers
  • Maintaining Fiber Optical, Splitter, GPON, ONT, Core Switch, Distribution Switches
  • Creating users account and permissions in Active Directory & GPU Policy
  • Maintaining in NEC & Panasonic PABX System, LG Procentric IP TV, IP Phone, Admin, Staff & Guest Wi-Fi
  • Administrating and troubleshooting of FortiGate Firewall
  • Administrating Symantec End Point Cloud & Kaspersky Endpoint Security Cloud
  • Administrating Microsoft Office 365
  • Configuration and maintaining backup schedule Veritas backup exec & Veeam Backup
  • Supervising additional/modification network cabling installation, Application Systems, Software and users/workstation problem
  • Troubleshooting Application software, hardware and technical issues for all types of IT equipment like PC’s, Server, Micros Workstation, Mobile devices and Printers
  • Troubleshooting and maintaining of Guest Room Door Lock System.
  • Created plans and communicated deadlines to complete projects on time
  • Resolved problems, improved operations and provided exceptional service
  • Monitored company inventory to keep stock levels and databases updated
  • Developed and maintained courteous and effective working relationships
  • Managed team of employees, overseeing hiring, training and professional growth of employees

Assistant Manager IT

Oblu by Atmosphere
Maldives
06.2016 - 06.2018

ERP Implementation Consultant

IDS NEXT Business Solutions Pvt Ltd
Bangalore
08.2011 - 05.2016
  • Providing support for Desktop applications (Clients, Office, Operating system, Outlook, etc.)
  • Providing support for Fortune Next ( PMS & POS )
  • Installing and configuring the Windows OS & Fortune Next
  • Providing technical assistance for networking at client computers
  • Monitoring and troubleshooting mails related problems across servers
  • Mail Server (SMTP/POP3) & Client Configuration
  • Antivirus updating and providing virus solution
  • Daily Backups, Hardware and networking solutions
  • Managed customer expectations and relationships through easily understood explanations and clear communication
  • Met project goals on time and within budget constraints by managing implementation project activities, adhering to deployment standards and monitoring project schedules
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting

IT Administrator

Afritrack Angola
Angola
03.2010 - 12.2010
  • Manage server level support Windows 2003 Server, Managing 50+ Systems and 5 Touch screen terminals (Hardware + Networking and software related Issues
  • Providing technical assistance for networking at client computers
  • Monitoring and troubleshooting mails related problems across servers
  • Mail Server (SMTP/POP3) & Client Configuration
  • Antivirus updating and providing virus solution,Daily Backups, Hardware and networking solutions
  • Directed budgeting studies on current and proposed IT spending plans, determining maximally impactful business enhancements and minimizing wasteful spending.

IT Incharge

Karama Hotel LLC
Dubai
06.2005 - 12.2009
  • Manage server level support
  • Windows 2003 Server
  • Managing 50+ Systems and 10 Touch screen terminals (Hardware + Networking and software related Issues)
  • Manage CCTV Systems (54 Cameras & 4 PC based DVR) and Digital Satellite channel Manger
  • Manage NEC Aspire 300ip PABX with 250 Ext
  • Manage 24 online (internet usage control software)
  • Providing technical assistance for networking at client computers
  • Monitoring and troubleshooting mails related problems across servers
  • Mail Server (SMTP/POP3) & Client Configuration
  • Antivirus updating and providing virus solution
  • Daily Backups
  • Hardware and networking solutions

Technical Support (Service Engineer)

World Com Systems
Chalakudy
05.2003 - 02.2005
  • Providing hardware and network support to Clients
  • Maintaining Computers and Networking at Client Office
  • Assembling new computers and Troubleshooting

Education

Diploma in Computer Engineering -

Koratymatha Technological Institute & ITC
Kerala,India
07.2000 - 05.2003

High School Diploma -

St.Sebastian HS Kuttikad
Kerala, India
06.1992 - 03.1998

Skills

Hardware & Software Installation

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Timeline

Oracle Cloud Infrastructure Foundations 2021 Certified Associate

11-2021

Cluster IT Manager

OBLU NATURE Helengeli & OBLU SELECT Sangeli
06.2018 - Current

Assistant Manager IT

Oblu by Atmosphere
06.2016 - 06.2018

ERP Implementation Consultant

IDS NEXT Business Solutions Pvt Ltd
08.2011 - 05.2016

IT Administrator

Afritrack Angola
03.2010 - 12.2010

IT Incharge

Karama Hotel LLC
06.2005 - 12.2009

Technical Support (Service Engineer)

World Com Systems
05.2003 - 02.2005

Diploma in Computer Engineering -

Koratymatha Technological Institute & ITC
07.2000 - 05.2003

High School Diploma -

St.Sebastian HS Kuttikad
06.1992 - 03.1998

RREFERENCE

Vijay Disale

Corporate IT Manager

Atmosphere Hotels and Resorts, Maldives

Email : vijay@atmospherehotelsandresorts.com

Mobile: +960 955 5245

PERSONAL DETAILS

  • Marital status : Married
  • Date of Birth : 1st March 1982
  • Language : English, Malayalam, Hindi, Tamil
  • Passport Number : R4926339
Anilraj AugustyCluster IT Manager