Amlah Nooman (Ano)
NID: A006803, Ihalagedhar, Gn.Fuvahmulah
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
25
25
years of professional experience
Work History
Division Manager
Miniso Maldives
03.2020 - 12.2023
- Built strong relationships with key stakeholders to enhance collaboration efforts both internally and externally.
- Increased division efficiency by streamlining processes and implementing new management strategies.
- Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
- Boosted customer satisfaction rates by addressing concerns promptly and effectively resolving issues.
- Improved project delivery times with efficient resource allocation methods and proactive task management systems.
- Expanded division capabilities by identifying strategic growth opportunities and pursuing relevant partnerships or acquisitions.
- Optimized financial performance with prudent budgeting practices, cost control efforts, and revenue generation initiatives.
- Implemented data-driven decision making to improve operational procedures and drive overall business success.
- Identified areas of improvement in operational workflows to better align resources with organizational goals.
Division Manager, Sports & Fashion
Sonee Sports Pvt Ltd
01.2018 - 02.2020
- Enhanced employee performance with comprehensive training programs and ongoing professional development opportunities.
- Increased division efficiency by streamlining processes and implementing new management strategies.
- Fostered a positive work environment through open communication channels, transparent decision-making processes, and employee recognition programs.
- Ensured regulatory compliance by staying up-to-date on industry standards, guidelines, and policies, conducting internal audits as necessary.
- Evaluated employee performance fairly using objective metrics for promotions, bonuses or other rewards.
- Communicated and collaborated with stakeholders to achieve division objectives.
- Built relationships with customers and community to establish long-term business growth.
- Organized promotional events and interacted with community to increase sales volume.
Operations Manager
Sonee Sports Pvt Ltd
01.2013 - 12.2017
- Implemented new inventory management system to optimize stock levels and reduce waste.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
Assitant HR Manager
Sonee Sports Pvt Ltd
11.2008 - 12.2012
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Reduced recruitment costs by establishing strong relationships with job agencies and universities.
- Improved workplace culture through the development and implementation of diversity initiatives.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
- Developed comprehensive training programs, empowering employees to reach their full potential within the organization.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Established clear succession plans to ensure leadership continuity during periods of transition or growth.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
Senior Human Resources and Admin Officer
Rainbow Group
07.2005 - 02.2007
- Managed applicant tracking system to keep records updated with appropriate dispositions.
- Streamlined recruiting and hiring process by directing interviews, applicant screening and reference verifications.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
- Managed filing system, entered data and completed other clerical tasks.
Front Office Supervisor
Holiday Island Resort
03.1999 - 07.2005
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
- Collaborated with housekeeping and maintenance teams to ensure room availability and quality standards were met.
- Assisted guests with special requests, demonstrating excellent problem-solving skills and a commitment to customer satisfaction.
- Coordinated with other departments to resolve any guest issues promptly, ensuring a seamless guest experience from arrival to departure.
- Created, prepared, and delivered reports to various departments.
Education
G.C.E O' Level -
Gn. A.E.C
1999
Diploma - Human Resources Management
MAPS College
2007
CIM Level 6 - Marketing
Corporate Maldives Academy
2019
Skills
- Data-Driven Decision Making
- Operating Procedures and Policies
- Strategic Hiring
- Customer Experience
- Information Technology
- Business Planning
- Organizational Leadership
- People Management
- Strategic Planning
- Critical Thinking
- Sales and Marketing Expertise
- Budget Administration
Timeline
Division Manager
Miniso Maldives
03.2020 - 12.2023
Division Manager, Sports & Fashion
Sonee Sports Pvt Ltd
01.2018 - 02.2020
Operations Manager
Sonee Sports Pvt Ltd
01.2013 - 12.2017
Assitant HR Manager
Sonee Sports Pvt Ltd
11.2008 - 12.2012
Senior Human Resources and Admin Officer
Rainbow Group
07.2005 - 02.2007
Front Office Supervisor
Holiday Island Resort
03.1999 - 07.2005
G.C.E O' Level -
Gn. A.E.C
Diploma - Human Resources Management
MAPS College
CIM Level 6 - Marketing
Corporate Maldives Academy
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