Effectively managed team rotas to ensure optimal staffing during peak hours.
Maintained professionalism in customer interactions, addressing concerns and resolving issues promptly.
Oversaw daily operations, including opening and closing procedures, to ensure smooth premises functioning.
Duty Manager
CORA CORA MALDIVES
08.2024 - 10.2025
Directed daily operations to facilitate smooth opening and closing of premises.
Addressed customer complaints promptly, employing empathy to maintain high satisfaction levels.
Front Office Supervisor
CORA CORA MALDIVES
10.2023 - 08.2024
Front Office Coordinator
CORA CORA MALDIVES
10.2022 - 10.2023
Front Office Supervisor
VARU BY ATMOSPHERE
04.2022 - 08.2022
Front Office Team Leader
ATMOSPHERE KANIFUSHI MALDIVES
09.2020 - 04.2022
Receptionist
ATMOSPHERE KANIFUSHI MALDIVES
07.2019 - 09.2020
Receptionist
INNAHURA MALDIVES RESORT
08.2019 - 10.2019
Cashier
HOLIDAY ISLAND RESORT & SPA MALDIVES
09.2016 - 07.2019
Promoted from Assistant Cashier to Cashier (Supervisor).
Assistant Cashier
HOLIDAY ISLAND RESORT & SPA MALDIVES
03.2016 - 08.2016
Night Auditor
ROYAL ISLAND RESORT & SPA
04.2015 - 03.2016
Billing Clerk
ROYAL ISLAND RESORT & SPA
04.2014 - 03.2015
Education
Advanced Certification in Business Administration - Fundamental Mathematics, Intermediate Mathematics, Advanced Mathematics and Statistics, Academic Writing & Research Skills, PC Competence, Oral Communication Skills, Essentials of Business, Business Economics, Introduction to Marketing, General English I, II, III
Advanced Certification in Business Administration - Fundamental Mathematics, Intermediate Mathematics, Advanced Mathematics and Statistics, Academic Writing & Research Skills, PC Competence, Oral Communication Skills, Essentials of Business, Business Economics, Introduction to Marketing, General English I, II, III