Amirtharajah Ramaiah

• Oversaw team of security officers and managed scheduling and performance evaluations.
• Collaborated with senior management to develop and implement strategies to mitigate security risks.
• Organized successful large-scale events, coordinating with multiple stakeholders to ensure optimal safety conditions for attendees and staff members alike.
• Coordinated with IT personnel regarding security of digital assets and information systems.

• Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.
• Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
• Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.
• Comply with applicable laws and safety regulations.
• Follow proper key control guidelines in loss prevention and in the property.
• Develop a monthly checklist for all CCTV equipment, alarmed doors, and duress alarms to ensure that they are fully functional.
• Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.
• Follow Duty of Care process for the protection of guests and employees.
• Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Implements action plans to monitor and control risk.
• Monitors all unusual activities in and around the property that would impair the well being of guests and employees.
• Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.
• Oversees and guides the efforts of the Health and Safety Committee.
• Oversees first aid program for guests and employees.
• Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.
• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
• Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.
• Encourages and builds mutual trust, respect, and cooperation among team members.

• Served as liaison with public officials, company negotiators and other departments to maintain big picture understanding of security needs covering all corporate assets.
• Gathered and compiled data to prepare budget and personnel requests and formulate justifications.
• Monitored and maintained CCTV and access control systems to protect personnel and assets.
• Attended safety meetings, conferences and seminars to improve skills, gain expert knowledge and network with industry specialists.

• Improved communication within the team through regular meetings, updates, and open channels of communication.
• Prepared annual budgets with controls to prevent overages.
• Reported issues to higher management with great detail.
• Enhanced employee performance by developing comprehensive training programs tailored to individual needs.

• Monitoring CCTV outputs with diligent observation and use of the still and rotating images as well as the interactive and plan screens.
• Ensuring sustained radio communication while on duty with quick professional responses to calls and conducting “radio check” calls with other locations and staff members in accordance to the relevant procedural guide and instruction.
• Conducting patrols within and around the Embassy/Residence premises using the appropriate electronic devices and check points with matching accurate recordings in the occurrence book.
• Reporting unfolding events, situations, and incidents that are relevant to the safety of Embassy staff members, visitors, customers, and contractors.
• Following up, printing out, and forwarding to gate guards e-mail notifications of expected visitors and collating guest lists in word or excel format when required.
• Working as security receptionist whenever required
• Covering leaves and absences of residential security guards whenever needed.
• Immediately reporting and acting according to standing instructions in case of:

- Incidents such as encountering intruder and fire

- Coming across suspicious objects

- Noticing suspicious behaviour

- Seeing irregularities, dysfunctional or damaged equipment, property and facilities

- Finding potential safety hazards such as exposed electrical cables and uncovered manholes or wastage of resource such as water coming out of broken pipe

• Supervising contractors out of hours and at any other time when required
• Playing active roles in securing social events of the Embassy/DFID in accordance to the assignment provided by the Event Management Scheme and plan.
• Working with colleagues cooperatively with high sense of responsibility, integrity, respect, and full spirit of teamwork.
• As frontline officer committed to uphold the Embassy’s prestige, image and reputation by professional dealing with staff, visitor, and guests and maintaining a first class appearance.
• Making continuous effort to learn and develop oneself as well as to keep on raising the level of one’s security awareness, knowledge, and skills.
• Strictly following the line of contact according to the line management structure of the Security Section
• Carrying out other relevant tasks deemed necessary by the Security Management

• Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
• Submitted documentation for weekly payroll, managed schedules, and enforced policies.
• Responded swiftly to security incidents and effectively resolved security issues.
• Conducted regular audits of security infrastructure, identifying areas for improvement and recommending necessary upgrades.

• Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the security department
• Provide supervisory guidance and support to all security officer colleagues within the Security Department.
• Create a safe and secure environment for our guests and colleagues by ensuring House Officers are making a minimum of 2 tours of property per shift.
• Assist in the development and implementation of Standard Operating Procedures for the Department.
• Review and follow-up on all incident, loss and accident reports.
• Perform daily administration of hotel’s key control program.
• Be responsible for the fire life safety policies and procedures as dictated by the Dubai Fire Department’s fire safety director legislation.