ALI UZAIR MOHAMED
K MAAFUSHI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Well-qualified Customer Service Assistant, familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
3
3
years of professional experience
Work History
Customer Service Assistant
BANK OF MALDIVES PLC
03.2021 - Current
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Responded to customer calls and emails to answer questions about products and services.
- Collaborated with other departments to guarantee customer satisfaction.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Met customer call guidelines for service levels, handle time and productivity.
- Delivered prompt service to prioritize customer needs.
Education
High School Diploma -
VILLA INTERNATIONAL HIGH SCHOOL
K MALE'11.2018
No Degree - SCIENCE
K MAAFUSHI SCHOOL
K MAAFUSHI11.2016
Skills
- Complaint Resolution
- Customer Consultation
- Cash Handling
- Documentation and Reporting
- Customer Service
- Calm and Professional Under Pressure
- Customer Relations
- Policies and Procedures Adherence
- Customer Data Confidentiality
- Computer Skills
- Product Sales
PLAYING FOOTBALL
Participated in almost every tournament organized in the island and achieved numerous awards.
Enjoyed watching football.
Timeline
Customer Service Assistant
BANK OF MALDIVES PLC
03.2021 - Current
High School Diploma -
VILLA INTERNATIONAL HIGH SCHOOL
No Degree - SCIENCE
K MAAFUSHI SCHOOL
Similar Profiles
Mohamed Gais GasimMohamed Gais Gasim
Senior Risk Analyst at Bank of Maldives PlcSenior Risk Analyst at Bank of Maldives Plc
Jinanath Hassan ZareerJinanath Hassan Zareer
Technical Support Specialist at Bank Of Maldives PlcTechnical Support Specialist at Bank Of Maldives Plc
Aishath Dhahaau AbdullaAishath Dhahaau Abdulla
Customer Service Assistant/Customer Service Officer at Bank of MaldivesCustomer Service Assistant/Customer Service Officer at Bank of Maldives