Aishath Faiha Abdulla
Male'
Summary
Versatile manager offering a blend of human resources and business development strengths. Extensive background collaborating in organizational start-ups, expansions and restructures while playing key role in building, allocating and motivating talented teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Department Manager
MTCC Plc
04.2024 - Current
- Lead the Employee Relations Department, providing strategic direction.
- Manage a team across various units, fostering collaboration.
- Align departmental goals with organizational objectives.
- Enhance employee engagement, satisfaction, and retention through strategic initiatives.
- Ensure compliance with HR policies, employment laws, and best practices.
- Conduct regular audits to maintain compliance and address issues.
- Provide conflict resolution support and oversee investigations.
- Implement proactive measures to prevent workplace conflicts.
- Analyze employee feedback and develop action plans for improvement.
- Coordinate and support employee activities, events, and wellness programs.
- Manage resources effectively and monitor team performance.
- Foster a culture of continuous improvement and optimize productivity.
Senior Manager, Worforce Planning
MTCC Plc
10.2020 - 04.2024
- Developed and executed innovative onboarding processes.
- Identified staffing needs and optimized hiring practices.
- Advised management on HR trends, best practices, and policy updates.
- Managed departmental budget and aligned HR strategies with business goals.
- Created strategic plans for talent acquisition and retention.
- Handled employee documentation and HR reports.
- Managed HR office purchasing activities.
- Presented data insights to senior leadership.
- Set and tracked key performance metrics.
- Used analysis to improve culture, attract talent, and ensure compliance.
Information Systems Officer
MTCC Plc
10.2018 - 10.2020
- Coordinated and managed the implementation of MTCC's new Dynamics 365 software
- Managed requirement, design, implementation, and training for ERP system's inventory management module.
- Provided relevant data masters to the DNT team as required.
- Delivered expertise on Human resource requisites and necessary customizations.
- Delivered comprehensive training sessions on utilizing the recently implemented ERP system
- Performed system testing to identify and rectify bugs, ensuring seamless process flow.
Human Resource Officer
MTCC Plc
07.2017 - 10.2018
- Coordinated trainings with local and global training organizations to facilitate employee development, both domestically and internationally
- Created and obtained approval for the annual Training Need Analysis
- Worked closely with different departments to gather information on skill gaps
- Facilitated the process of probation evaluation completion by working closely with relevant departments
- Oversaw the entire employee scholarship program, including selecting scholars and monitoring their progress and payments.
- Conducted orientation sessions for newly hired staff
- Assisted in the organization of career planning events
Products Officer
MTCC Plc
10.2015 - 07.2017
- Part of the sales team specializing in products such as Marine engines, lubricants, paints etc.
- Maintained one-on-one relationships with clients to ensure satisfaction and meet their specific needs in the marine industry
- Managed and supervised sales and product development of Castrol brand through thorough market research.
- Conducted marketing and sales trips to visit potential customers.
- Provided customers with sales and technical product knowledge
Apprentice, Mobile Marketing
Dhiraagu Plc
09.2014 - 08.2015
- Apprentice in mobile marketing
- Uploaded and verified content approval for my tones
- Managed all customer communication for the Dhiraagu Elite Club
- Coordinated special offers for Dhiraagu elite club in collaboration with supporting partner enterprises.
- Assisted in various field-related tasks
Education
Master of Science - International Human Resource Management
Glasgow Caledonian University
Glasgow, United Kingdom11.2023
Bachelor of Arts - Business Administration (Marketing)
Herriot-Watt University
Edinburgh, United Kingdom 08.2019
Advance Diploma - Marketing Management
Association of Business Executives
United Kingdom04.2018
Diploma - Marketing Management
Association of Business Executives
United Kingdom08.2016
Skills
- Customer Service
- Problem-Solving
- Goals and performance
- Work Planning and Organization
- Staff Development
- Coaching and Mentoring
- Employee Management
- Staff Hiring and Retention
- Business development and planning
Certification
- Associate Member, CIPD
- Senior Certified Professional, SHRM (SHRM-SCP)
- Certified DEIB Specialist, AIHR
Timeline
Department Manager
MTCC Plc
04.2024 - Current
Senior Manager, Worforce Planning
MTCC Plc
10.2020 - 04.2024
Information Systems Officer
MTCC Plc
10.2018 - 10.2020
Human Resource Officer
MTCC Plc
07.2017 - 10.2018
Products Officer
MTCC Plc
10.2015 - 07.2017
Apprentice, Mobile Marketing
Dhiraagu Plc
09.2014 - 08.2015
Master of Science - International Human Resource Management
Glasgow Caledonian University
Bachelor of Arts - Business Administration (Marketing)
Herriot-Watt University
Advance Diploma - Marketing Management
Association of Business Executives
Diploma - Marketing Management
Association of Business Executives
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