To be a part of a company that indulges professional growth which provide challenging and rewarding carrier while allowing me to utilize my knowledge and skills. Moreover, I also want to work in an organization where I can find a challenging position to meet my competencies, capabilities, skills and education.
Overview
5
5
years of professional experience
Work History
Room Attendant
Heritance Aarah
, Raa
12.2023 - 11.2024
Provided guests with information about local attractions and services using a variety of resources.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
Checked inventory for required supplies and made lists for needed cleaning products.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Communicated with maintenance team on damages to repair.
Delivered extra linens, paper products and toiletries to guests.
Welcomed guests, provided answers to questions and anticipated guests' service needs.
Reported lost-and-found items promptly to the supervisor or manager on duty.
Attended regular training sessions conducted by supervisors on topics related to hospitality industry standards.
Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
Inspected vacant rooms for repairs or renovations needed before assigning them to new guests.
Followed safety procedures while handling cleaning products and operating equipment like vacuum cleaners.
Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
Assisted other departments with special projects when asked by the supervisor or manager.
Stocked linen closets with fresh supplies of sheets, towels and other linens as required.
Delivered items requested by guests such as extra pillows or blankets in a timely manner.
Making bed decoration according to the occasion
Cleaning and maintenance of section pantries
Handling guest laundry according to SOP
Housekeeping Attendant
Villa Shipping & Trading Company Pvt Ltd
Royal Island, Baa
02.2020 - 03.2021
Cleaning and maintaining in all the guest villas
Checked all vacant rooms before assigning them to new guests.
Completed daily checklists accurately documenting completion of tasks assigned.
Provided excellent customer service by addressing complaints in a timely manner.
Assisted guests with requests related to housekeeping services.
Maintained an inventory of supplies such as soap, toilet paper, towels.
Inspected guest rooms after cleaning to ensure all items were in proper working condition.
Performed deep cleaning tasks as needed including carpet shampooing or furniture and upholstery cleaning.
Followed safety regulations when handling hazardous materials or chemicals used for cleaning purposes.
Ensured that all cleaning products were used safely according to manufacturer instructions.
Disinfected surfaces using appropriate products and methods.
Reported any maintenance issues or safety hazards to supervisor immediately.
Kept records of room availability and occupancy rates.
Replenished supplies in guest rooms such as drinking glasses and bathroom amenities.
Maintained cleanliness and order of assigned areas.
Responded promptly to special requests from guests or management staff.
Furnished guests with clean linens and supplied rooms with toiletries.
Reported guest issues, safety and maintenance concerns immediately to supervisor.
Mapped out daily cleaning work assignments by assessing vacant room roster.
Replenished guest supplies and amenities.
Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
Informed supervisor when supplies were low.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
Education
IGCSE, GCE O’LEVEL
Baa Atoll Education Center
B.Eydhafushi
12-2018
Skills
Lost and found procedures
Linen replacement
Guest room confidentiality
Room inspection
Able to work under pressure with minimum supervision,