Ahmed Shazly
Addu City
Summary
A passionate and result-driven hotelier with over a decade of experience in premium hospitality, Ahmed Shazly has a strong track record of preparing Maldivian resorts for success through pre-opening programs and turnaround initiatives. Known for leadership that fosters team appreciation and development, Shazly excels in creating environments that deliver exceptional guest experiences. His high energy, attention to detail, and ability to pragmatically solve issues are key to his professional achievements.
Overview
17
17
years of professional experience
Work History
Operations Manager
The Residence Maldives by Cenizaro
10.2019 - Current
- Led the operations of a luxury resort with over 280 keys, ensuring seamless coordination across multiple departments to enhance guest satisfaction and overall resort performance
- Drove initiatives to improve operational efficiency, focusing on streamlining processes and cost optimization, contributing to significant profitability improvements.
- Developed and executed strategic operational plans aligned with the resort’s long-term goals, while managing day-to-day operations
- Worked closely with cross-functional teams, including finance, human resources, and marketing, to support business objectives and ensure the highest standards of service delivery.
- Oversaw the implementation of health and safety protocols, ensuring compliance with local and international standards, enhancing guest and staff well-being.
Executive Assistant Manager (Food and Beverage)
The Residence Maldives by Cenizaro
10.2018 - 11.2019
- Directed the opening and management of 16 food and beverage outlets across two islands.
- Developed and implemented a comprehensive training manual for F&B outlets.
- Led large group event planning, guest feedback exchange, and service improvement initiatives.
- Collaborated closely with the General Manager on annual budgets, CapEx, and Opex.
- Analyzed monthly P&L statements and developed action plans for improvement.
- Worked with the executive chef to develop menus and set pricing strategies.
Director of Food and Beverage (Pre-Opening)
The Residence Maldives by Cenizaro
10.2017 - 11.2018
- Successfully established and led the entire food and beverage division.
- Hired and trained F&B personnel to ensure high-quality service standards.
Food and Beverage Manager (Pre-Opening Team Member)
Amari Havodda Maldives, ONYX
10.2015 - 10.2017
- Oversaw F&B operations during the pre-opening phase, focusing on team training and service excellence.
Food and Beverage Manager (Pre-Opening Team Member)
The Residence Maldives Managed by Cenizaro
03.2012 - 10.2015
- Promoted to F&B Manager, joining initially as a Senior Restaurant Manager. Played a critical role in the pre-opening of the resort, ensuring smooth operations and setting high service standards.
- Led the development and management of restaurant operations, implementing innovative dining concepts and staff training programs to achieve exceptional guest satisfaction.
- Collaborated closely with the executive team on budget planning, cost management, and menu engineering.
Restaurant Manager (Pre-Opening Team Member)
Shangri-La Villingili Resort & Spa
02.2009 - 10.2011
- Promoted to Assistant Restaurant Manager – The Main Restaurant: Led daily operations, ensuring exceptional service quality and guest satisfaction.
- Promoted to Assistant Private Dining Manager: Managed private dining events, focusing on personalized service and high-end guest experiences.
- Joined as Private Dining Supervisor: Started with overseeing private dining services, quickly progressing through various roles due to strong performance and leadership.
Education
MBA - Master of Business Administration - MBA
Asia E University
Malaysia 05-2024
Operations Management Strategy - Hospitality
Metropolitan School of Business & Management (UK)
Online06-2021
Diploma - Tourism and Hospitality Management
OTHM
Australia 03-2021
F&B Operations Training - Hospitality
Shangri-La Academy
China11-2009
Skills
- Strong interpersonal skills
- Operations management
- Budget planning
- Process optimization
- Strategic planning
- Safety compliance
- Customer relationship management
- Revenue management
- Vendor negotiation
- Event coordination
- Effective communication
- Team leadership
- Problem solving
- Performance analysis
- Employee training
- Employee relations and conflict resolution
- Policies and procedures implementation
- Cultural awareness
- Detail-oriented
- Results-driven
- Leadership
- Knowledge of food safety and hygiene standards
- Proficient in finance
- Cost management
- Menu engineering
- Experienced in organizing large festive events
- Implementing innovative concepts
- Performance reporting
- Inventory control
- Procedure development
- Project planning and development
- Purchasing and procurement
- Workforce management
- Budgeting and cost control
- Business development
- Employee motivation
- Assignment delegation
- Performance management
- Client relationships
- KPI tracking
- P&L management
- Cost reduction
References
- Mr. Manuj Rahlan, Hotel Manager, Accor Hotels and Resorts, manuj2@gmail.com
- Mr. Puneet Dutta, Resort Manager, Amari Havodda Maldives, puneet.dutta@amari.com
- Mr. Hassan Wisham, Resort Manager, The Residence Maldives, hwisham@theresidence.com
Languages
- English, Fluent
- Dhivehi, Fluent
Personal Information
Date of Birth: 02/12/80
References
References available upon request.
Timeline
Operations Manager
The Residence Maldives by Cenizaro
10.2019 - Current
Executive Assistant Manager (Food and Beverage)
The Residence Maldives by Cenizaro
10.2018 - 11.2019
Director of Food and Beverage (Pre-Opening)
The Residence Maldives by Cenizaro
10.2017 - 11.2018
Food and Beverage Manager (Pre-Opening Team Member)
Amari Havodda Maldives, ONYX
10.2015 - 10.2017
Food and Beverage Manager (Pre-Opening Team Member)
The Residence Maldives Managed by Cenizaro
03.2012 - 10.2015
Restaurant Manager (Pre-Opening Team Member)
Shangri-La Villingili Resort & Spa
02.2009 - 10.2011
MBA - Master of Business Administration - MBA
Asia E University
Operations Management Strategy - Hospitality
Metropolitan School of Business & Management (UK)
Diploma - Tourism and Hospitality Management
OTHM
F&B Operations Training - Hospitality
Shangri-La Academy
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