Ahmed Haroon
Information Technology / Graphics Design
Male'
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
11
11
years of post-secondary education
2
2
Languages
Work History
IT Technician
Kandima Holdings
Kandima Maldives
06.2021 - Current
- Monitored server room, wireless network and other servers
- Maintained office PCs, networks and mobile devices.
- Imaged and prepared new computers for integration into company networks and systems.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
- Patiently walked individuals through basic troubleshooting tasks.
- infrastructure, keeping systems running smoothly.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Backed up company data to distributed storage centers to avoid massive data loss.
IT Technician /Outlet Supervisor
AtollMarket
Male'
09.2018 - 01.2021
- Maintained office PCs, networks and mobile devices.
- Patiently walked individuals through basic troubleshooting tasks.
- Imaged and prepared new computers for integration into company networks and systems.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners etc..
Front Office Receptionist
Safari Island
Safari Island
10.2017 - 07.2018
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Wrote professional and error-free letters, memoranda and other business documentation to support office needs.
- Identified visitors' needs to offer solutions and information.
- Routed business correspondence, documents and messages to correct departments and staff members.
Education
GCE Ordinary Level -
Kinbidhoo School
Thaa.kin'bidhoo 12.2001 - 01.2012
Certificate IV in Information Technology - Information Technology
Info Com Computer Training
ICCT Maldives 03.2016 - 03.2017
Bachelor of Graphics And Multimedia - Graphic Design
Mianz International College
Male' 01.2022 - Current
Skills
Desktop Technical Support
Enthusiastic and friendly
Problem-Solving
Teambuilding
Adobe Creative Suite
Teamwork and Collaboration
Planning and Coordination
Microsoft Office proficient
Timeline
Bachelor of Graphics And Multimedia - Graphic Design
Mianz International College
01.2022 - Current
IT Technician
Kandima Holdings
06.2021 - Current
IT Technician /Outlet Supervisor
AtollMarket
09.2018 - 01.2021
Front Office Receptionist
Safari Island
10.2017 - 07.2018
Certificate IV in Information Technology - Information Technology
Info Com Computer Training
03.2016 - 03.2017
GCE Ordinary Level -
Kinbidhoo School
12.2001 - 01.2012