ABDHUL BASITH
Galle
Summary
Highly motivated and adaptable individual with a passion for continuous learning. Confident public speaker with excellent communication skills. Thrives in dynamic environments and is eager to take on new challenges. Ready to make a meaningful impact in any professional setting.
Overview
4
4
years of professional experience
Work History
Trainee Receptionist
Dickwella Resort and Spa
07.2024 - 01.2025
- Company Overview: Dickwella Resort and Spa is a five star luxury resort located in the pristine beach of souther tip of Sri Lanka
- As a Trainee Receptionist, I managed front desk operations such as check-in and check out of guests, answered phone calls, carried out night audits and prepared daily reports
- Provided excellent customer service, ensuring a positive guest experience
- Fostered adaptability by learning new processes quickly in dynamic environments.
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Supported departmental tasks to increase understanding of industry processes.
Manager and Receptionist
Potato House Villa
01.2021 - 01.2024
- Company Overview: Makuluwa, Galle
- I managed daily operations, guest services, bookings, and financial transactions of the guest house
- I coordinated with staff to maintain high standards of cleanliness and handled guest inquiries and complaints professionally
Education
Professional Certificate - Marketing (PCM)
Sri Lanka Institute of Marketing (SLIM)
Colombo, Sri Lanka02.2025
G.C.E. Advanced Level Examination - Results | 3S [Commerce Stream]
Welithara Muslim Collage
Balapitiya, Sri Lanka01.2023
G.C.E. Ordinary Level Examination - Results | A, B, 4C, 3S
Brighton International School
Galle, Sri Lanka01.2020
Skills
- Excellent Listener
- Public Speaking Skills
- Fast Learner
- Critical Thinking
- Team collaboration
- Attention to detail
- Customer service
- Relationship building
- Administrative support
- Operations support
Languages
English
Tamil
Sinhala
Timeline
Trainee Receptionist
Dickwella Resort and Spa
07.2024 - 01.2025
Manager and Receptionist
Potato House Villa
01.2021 - 01.2024
Professional Certificate - Marketing (PCM)
Sri Lanka Institute of Marketing (SLIM)
G.C.E. Advanced Level Examination - Results | 3S [Commerce Stream]
Welithara Muslim Collage
G.C.E. Ordinary Level Examination - Results | A, B, 4C, 3S
Brighton International School
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