Ahmed Shuau Moahmed
Adducity /S.Hithadhoo
Summary
I am an enthusiastic,positive energetic and dedicated person. A pro active individual with a logical approach to challenges ,can perform effectively even within hight pressurized working environment. I am quick to grasp new ideas and concepts, and to develop innovative and creative solutions to problems. I have worked with a lot of nationals and learned a lot from them which is beneficial and that i can apply to my future working hotel/resort
Overview
10
10
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
JW Marriot Maldives
02.2024 - Current
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Improved overall efficiency by assisting with kitchen tasks during peak hours or staff shortages.
Waiter
Seaside Finolhu
08.2022 - 02.2024
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Waiter
Grand Park Kohdipparu
02.2021 - 12.2021
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Waiter
Hilton Conras Rangali Maldives
11.2019 - 10.2021
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Waiter
Centara Ras Fushi Resort and Spa Maldives
03.2017 - 08.2019
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Communicated with kitchen staff to enable accurate food preparation.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
Service Crew
Burger King Maldives
08.2014 - 01.2017
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Education
GCE Olevel
Nath Memorial English Medium School
Trivandrum/Kerala, India 04.2011
Skills
- Adaptability under pressure
- Reliability and punctuality
- Kitchen Support
- Guest Services
- Food safety knowledge
- Wine Knowledge
Certification
*Appreciation of good performance by Burger King &Centara Rasfushi resort & Spa
*WSET LEVEL1 in WINES certificate
*Employ of the month in GrandPark Kodhipparu
*WSET LEVEL 2 in WINES certificate
Timeline
Food and Beverage Attendant
JW Marriot Maldives
02.2024 - Current
Waiter
Seaside Finolhu
08.2022 - 02.2024
Waiter
Grand Park Kohdipparu
02.2021 - 12.2021
Waiter
Hilton Conras Rangali Maldives
11.2019 - 10.2021
Waiter
Centara Ras Fushi Resort and Spa Maldives
03.2017 - 08.2019
Service Crew
Burger King Maldives
08.2014 - 01.2017
GCE Olevel
Nath Memorial English Medium School
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